PMO professional with a solid foundation in IT project management support, governance and reporting. Skilled in tracking project performance, ensuring compliance with PMO standards and providing actionable insights to managers and stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Analyst
Capgemini
04.2022 - 11.2024
Optimized processes for efficient staffing and demand fulfillment.
Analyzed and reconciled vendor invoices and payments weekly and monthly.
Ensured the accuracy and efficiency of full cycle Accounts Receivable processes.
Effectively managed bench pool resources for optimum utilization.
Managed onboarding and offboarding processes for both onshore and offshore management, aligning activities with PMO Ops.
Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
Prepared detailed project reports and presentations for senior management, highlighting progress, challenges, and solutions.
Liaised with external vendors and contractors, ensuring timely delivery of products and services in line with project requirements.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Improved project visibility and stakeholder engagement with creation of interactive project dashboard.
Executive
Fleet Management Limited
04.2021 - 04.2022
Provided Safety Incentives to crew members who met the criteria of the Safety Programme under QHSE Department.
Attended and prepared for audits for 18 tanker vessels.
Efficiently managed recruitment processes, planned operations, and maintained document compliance for management reporting.
Managed QHSE documentation, ensuring accessibility and accuracy for audits and certifications.
Utilized data analysis skills to identify areas of improvement in current projects, leading to better results.
Recruited and oversaw personnel to achieve performance and quality targets.
Market Research Trainee
Amul India
05.2019 - 07.2019
Used open-ended questioning to understand customer needs and recommend appropriate products.
Resolved customer issues with empathy and efficiency, turning negative experiences into positive outcomes.
Developed strong product knowledge through ongoing training and self-initiated learning.
GIS Analyst
Here Technologies
05.2016 - 10.2017
Assisting project leader to develop detailed work plans, schedules and forecasts, project estimates, resource plans and project status tracking/reporting for South Korea and APAC region.
Produced high-quality maps using cartographic principles.
Created automatic processes to integrate data into database and perform.
Reduced project completion times by implementing process improvements in GIS workflows and data management practices.
Provided subject matter expertise in spatial analysis methodologies, contributing to improved project outcomes.
Increased client satisfaction rates by consistently delivering high-quality GIS products tailored to specific needs and project requirements.
Performed geocoding to APAC locations onto current maps.
Education
MBA - Management & Marketing
Vivekananda Education Society's Institute of Management
Mumbai, India
05.2020
BBA - Business Management & Marketing
Pillai's College of Arts, Commerce & Science
Mumbai, India
05.2016
Skills
IT-PMO
Resource Management
Expertise in accounts receivable
Strategic planning
Stakeholder engagement
Data analysis using Advance excel
Project coordination
Familiarity with Jira software
Client relationship management
Budget planning
Financial forecasting
Accomplishments
XTRAMILE AWARD- 2022 (Capgemini) for outstanding performance in Jan 2023.
Used Microsoft Excel to develop forecast tracking spreadsheets.
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
PMP Certified, 2024
Foundation of Project Management - Google, 2024
Digital Marketing, 2021
Advance Excel, 2017
Timeline
Senior Analyst
Capgemini
04.2022 - 11.2024
Executive
Fleet Management Limited
04.2021 - 04.2022
Market Research Trainee
Amul India
05.2019 - 07.2019
GIS Analyst
Here Technologies
05.2016 - 10.2017
MBA - Management & Marketing
Vivekananda Education Society's Institute of Management