Kirandeep Kaur
15 Young St Charlottetown,Canada
Summary
Dedicated customer service professional with strong communication skills and a solid record in resolving complaints. Maintains positive relationships while ensuring a clean and organized sales environment, contributing to an exceptional shopping experience. Bilingual in English, Hindi, and Punjabi, enhancing connections with diverse customers.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Homesense
Charlottetown, Prince Edward Island
10.2024 - Current
- Resolved customer complaints efficiently and maintained positive relationships.
- Collaborated with team members to ensure smooth store operations.
- Maintained a clean and organized sales floor for optimal shopping experience.
The Arts Hotel
Charlottetown, Canada
03.2022 - Current
- Inspecting rooms and supervising.
- Making beds, changing sheets and replenishing and refreshing hotel room amenities.
- Deliver and retrieve items on loan to guests.
- Ensure security of guest rooms and privacy of guests.
- Clean bathrooms.
- Remove trash, and room service items.
IOS Solutions
Charlottetown, Canada
10.2022 - 08.2023
- Answering inbound calls for Rogers.
- Processing orders and payments.
- Handling customer complaints.
- Others duties as assigned.
Salvador Dali Cafe
Charlottetown, Canada
10.2022 - 08.2023
- Preparing things before each shift and refill as necessary.
- Washing cutlery and dishes.
- Keeping the kitchen clean and orderly.
- Preparing some dishes such as salads or other menu items.
- Washing Dishes and other duties as assigned.
Staples fulfilment Centre
Missisauga, Canada
01.2022 - 06.2022
- Picking up the right product for the order.
- Completing the order.
- Checking the quality of the order.
- Handling the lost and found products.
Sanitation Supervisor
Amazon Fulfilment Center
Brampton, Canada
06.2020 - 06.2022
- Worked as a sanitation supervisor.
- Make sure every area is properly sanitized and cleaned.
- Train cleaning Staff.
- Other duties as required.
Team lead
Lululemon Distribution Center
Mississauga, Canada
06.2021 - 01.2022
- Worked as Team lead in the Returns and Retail Department.
- Taking Online Orders.
- Taking care of shipment of orders.
Education
Senior Secondary -
Cambridge International School
Dasuya, Punjab, IndiaDiploma - Business
St. Clair College
North York, OntarioSkills
- Responsible and quick learner
- Excellent communication skills
- Can work under pressure
- MS Word
- Excel
Objective And Skills
Responsible and quick learner., Excellent communication skills., Can work under pressure., Properly known to MS Word and Excel., Very good command of English, Hindi, and Punjabi.
Timeline
Customer Service Representative
Homesense
10.2024 - Current
IOS Solutions
10.2022 - 08.2023
Salvador Dali Cafe
10.2022 - 08.2023
The Arts Hotel
03.2022 - Current
Staples fulfilment Centre
01.2022 - 06.2022
Team lead
Lululemon Distribution Center
06.2021 - 01.2022
Sanitation Supervisor
Amazon Fulfilment Center
06.2020 - 06.2022
Senior Secondary -
Cambridge International School
Diploma - Business
St. Clair College