Kirandeep Kaur
Surrey,BC
Summary
Dynamic administrative professional with a proven track record at Fruiticana, excelling in customer service and data management. Adept at enhancing team collaboration and streamlining operations, I foster positive relationships and implement innovative solutions. Recognized for meticulous recordkeeping and strong problem-solving skills, driving efficiency and engagement within the workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Fruiticana
Delta, BC
07.2023 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Director
Auckland Grammar Secondary School
Moga, Punjab
08.2019 - 01.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Salesperson
Agrochemicals
Amritsar,punjab
12.2020 - 10.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Dispatch - Dispatcher
Dispatcher And Freight Brokerage
Toronto, ON01.2025
Master Of Business Administration - Business Administration
University Canada West
Vancouver, BC01.2025
Basic Computer Course - Computer Information Systems
Khalsa College
Amritsar 06.2023
Bachelor Of Science - Agriculture And Food Technology
Khalsa College
Amritsar 04.2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Strong problem solver
- Documentation and recordkeeping
- Professional communication
- Database entry
- Dedicated team player
- Appointment scheduling
- Data organization
- Deadline oriented
- Invoice processing
- Mail handling
- Document management
- Data management
- Data collection
Languages
English
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
Accomplishments
. Streamlined inventory management, optimized staffing schedules, and improved customer service operations. Increased efficiency in procurement and reduced operational costs.
Certification
Dispatcher
Freight brokerage
Computer course
Volunteer Environmental protector
Reading,Research
Strong reading and research skills to analyze data, gather insights, and stay updated on industry trends for informed decision-making and problem-solving.
Additional Information
DOB- 20May 1998
Female
Availability-Full time
Status-Work permit
Timeline
Administrative Assistant
Fruiticana
07.2023 - 12.2024
Salesperson
Agrochemicals
12.2020 - 10.2022
Director
Auckland Grammar Secondary School
08.2019 - 01.2023
Dispatch - Dispatcher
Dispatcher And Freight Brokerage
Master Of Business Administration - Business Administration
University Canada West
Basic Computer Course - Computer Information Systems
Khalsa College
Bachelor Of Science - Agriculture And Food Technology
Khalsa College