Kirandeep Kaur
Vaudreuil-Dorion,QC
Summary
Dynamic leader with proven expertise in operations management and team leadership, honed at Wendy's and other notable companies. Excelled in streamlining processes, enhancing inventory control, and fostering a customer-oriented environment. Achieved significant improvements in efficiency and workplace safety, demonstrating exceptional cash handling and staff management skills.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Wendy's
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
Administrative Assistant
Robie & Kempt Services
08.2020 - 08.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Deli Clerk
Sobeys
05.2020 - 05.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associate Of Arts - Psychology
Columbia College
Vancouver, BC08.2018
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Inventory control and record keeping
- Operations management
- Safety awareness
- Document management
- Production management
- Labor and food cost control
- Team supervision
- Team collaboration and leadership
- POS system operation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Shift Supervisor
Wendy's
05.2022 - Current
Administrative Assistant
Robie & Kempt Services
08.2020 - 08.2021
Deli Clerk
Sobeys
05.2020 - 05.2021
Associate Of Arts - Psychology
Columbia College
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