Kirandeep Kaur
Surrey,Canada
Summary
Reliable, energetic, and resourceful customer service professional with over 3 years of experience solving customer inquiries.. Ability to work independently and in a team environment. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills.
Overview
6
6
years of professional experience
Work History
Administrative Assistant/Accounting Assistant
DCS Technologies Inc
12.2022 - Current
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered..
- Working with different MS Microsoft suite -Excel, PowerPoint, Word and quickbooks.
- Processed payments and documents such as invoices, book- keeping, employee reimbursements, and statements.
Security Supervisor
Paladin Security Vancouver
10.2022 - 03.2023
- Provided basic first aid and CPR to individuals in need of medical care until the arrival of an emergency medical person.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
Call Centre Representative
Marriot
10.2021 - 09.2022
- Exceeded monthly performance metrics consistently, contributing to the success of the call center operations.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Manager
Swiss Chalet
05.2019 - 09.2021
- Led and trained a 15 member team, fostering an inclusive and productive work culture.
- Managed daily operations, payroll and cash balancing, ensuring zero discrepancies.
- Enhanced staff onboarding and service standards.
Education
International Business Management -
Lambton College
Sarnia, ON12-2019
MBA -
Panjab University
Chandigarh, Punjab03-2017
Bachelor of Commerce -
Punjab University
Chandigarh, Punjab03-2015
Skills
- QuickBooks
- Accounting
- Organization and time management
- Schedule Management
- Billing and Invoicing
- Proficient in Microsoft office
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Administrative Assistant/Accounting Assistant
DCS Technologies Inc
12.2022 - Current
Security Supervisor
Paladin Security Vancouver
10.2022 - 03.2023
Call Centre Representative
Marriot
10.2021 - 09.2022
Manager
Swiss Chalet
05.2019 - 09.2021
International Business Management -
Lambton College
MBA -
Panjab University
Bachelor of Commerce -
Punjab University
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