Kirandeep Kaur
Edmonton,AB
Summary
Dynamic professional with a proven track record at Colour Lough, enhancing client satisfaction and boosting salon revenue through personalized consultations and effective upselling. Skilled in hairdressing and customer service, adept at financial management and conflict resolution. Demonstrated ability to mentor staff and promote loyalty programs, contributing to positive customer feedback and operational excellence.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Desired Position role.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Ladies Fashion
03.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Hairdressing Assistant
Colour Lough
07.2024 - 12.2024
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
- Educated customers on products to maximize benefits.
- Used social media platforms to promote salon and services.
Education
Bachelors Of Commerce - Accounting
Macewan University
Edmonton, NoneDeploma In Hairdressing And Cosmetology -
Colour Lough Institute
Amritsar Punjab 11.2024
Skills
- Data analytics
- Hairdressing
- Cosmetologist
- Skin specialist
- Good with accounting and finance management of business
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash register operation
- Cash management
- Cash handling expertise
- Conflict resolution
- Refunds and exchanges
- Guest inquiries
- Staff mentoring
- Loyalty program promotion
- Training and onboarding
Languages
English
Native or Bilingual
Timeline
Hairdressing Assistant
Colour Lough
07.2024 - 12.2024
Cashier
Ladies Fashion
03.2023 - 07.2024
Bachelors Of Commerce - Accounting
Macewan University
Deploma In Hairdressing And Cosmetology -
Colour Lough Institute
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