KIRANDEEP KAUR
Winnipeg,MB
Summary
Dynamic leader with proven expertise in business operations and customer satisfaction, honed at Original George Burgers and Sub. Excelled in team management and inventory control, boosting efficiency and quality. Skilled in staff scheduling and complaint resolution, achieving significant improvements in customer engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Original George Burgers and Sub
Winnipeg, MB
05.2021 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Supervisor
Canad Inns
Winnipeg
06.2023 - 11.2023
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Restaurant Team Member
Aunty's Kitchen
Waterloo, ON
11.2021 - 04.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
Diploma - Culinary Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None04.2022
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Complaint resolution
- Staff scheduling
- Food service background
- Business operations expertise
- Supervisory skills
- Regulatory compliance
- Supply chain management
Languages
English
Full Professional
Timeline
Restaurant Supervisor
Canad Inns
06.2023 - 11.2023
Restaurant Team Member
Aunty's Kitchen
11.2021 - 04.2022
Restaurant Manager
Original George Burgers and Sub
05.2021 - Current
Diploma - Culinary Management
Conestoga College Institute of Technology And Advanced Learning