Summary
Overview
Work History
Education
Skills
Languages
Timeline

Kirandeep Kaur

Mississauga,ON

Summary

Versatile and dedicated, with a proven track record at McDonald's for enhancing customer satisfaction through exceptional service and strong interpersonal skills. Excelled in team collaboration and leadership, significantly improving team efficiency and safety. Skilled in cash handling and customer service, adept at resolving issues to foster loyalty and increase sales. Developed key transferrable skills in team-oriented environment, focused on effective communication and collaboration. Demonstrated ability to adapt and contribute to various tasks and projects. Looking to leverage these skills in new field to drive meaningful results.

Overview

2
2
years of professional experience

Work History

Staff Member

McDonald's
04.2024 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Established positive relationships with customers and other staff members.

Team Member

Shona’s Beauty Salon
07.2023 - 07.2024
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Cashier

Grocery Store Outlet
10.2023 - 02.2024
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.

Team Member

Tim Hortons
01.2022 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Senior Secondary - Humanities

Budha Dal Public School, Samana, India
03.2023

Skills

  • Strong teamwork
  • Cleaning and organization
  • Customer service understanding
  • Cleaning skills
  • Cash Handling
  • Data Entry
  • Leadership Qualities

Languages

English
Full Professional

Timeline

Staff Member - McDonald's
04.2024 - 07.2024
Cashier - Grocery Store Outlet
10.2023 - 02.2024
Team Member - Shona’s Beauty Salon
07.2023 - 07.2024
Team Member - Tim Hortons
01.2022 - 06.2022
Budha Dal Public School - Senior Secondary , Humanities

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Kirandeep Kaur