Kirandeep Kaur
Brampton,ON
Summary
Dynamic professional with a proven track record in security and customer service, notably with Neetu Vyas. Excelled in conflict resolution and surveillance, enhancing safety and customer satisfaction. Skilled in both critical thinking and kitchen safety, demonstrating versatility and a commitment to excellence. Achieved significant improvements in operational efficiency and customer experience.
Overview
1
1
year of professional experience
Work History
Private Security Guard
..
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
Customer Service Representative
Neetu Vyas
06.2023 - 08.2024
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Tracked customer service cases and updated service software with customer information.
Restaurant Worker
Punjabi Chaap Corner
05.2023 - 06.2023
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Discussed menu items with customers and suggested promotional items to increase sales.
Education
Interactive Media Advanced Communication And Interactive Design
Algonquin College
North York, ON12.2024
Skills
- Excellent Communication
- Active Listening
- Conflict Resolution
- Surveillance Skills
- Situational Awareness
- First Aid and CPR
- Critical Thinking
- Patrolling Techniques
- Food Preparation
- Cooking Techniques
- Kitchen Safety and Sanitation
- Time Management
- Multitasking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Customer Service Representative
Neetu Vyas
06.2023 - 08.2024
Restaurant Worker
Punjabi Chaap Corner
05.2023 - 06.2023
Private Security Guard
..
Interactive Media Advanced Communication And Interactive Design
Algonquin College
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