Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kirandeep Kaur

Brampton,ON

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walmart
Brampton, ON
04.2024 - 06.2024
  • Implemented innovative methods for streamlining the customer service process.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Resolved customer complaints promptly and efficiently.

Customer Service Executive

Reliance Store
New Delhi India
03.2022 - 12.2023
  • Communicated effectively with team members to ensure timely response times for customers.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.

Customer Service Cashier

Vlcc Institute India
Amritsar ,india
03.2020 - 12.2021
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Education

Advance Aesthetic Diploma

Edge College of Vocational Studies
Brampton, ON

Accounting

Punjab Technical University
Ludhiana

Skills

  • Consultative Sales
  • Data Collection
  • Call Management
  • Complaint resolution

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Customer Service Representative

Walmart
04.2024 - 06.2024

Customer Service Executive

Reliance Store
03.2022 - 12.2023

Customer Service Cashier

Vlcc Institute India
03.2020 - 12.2021

Advance Aesthetic Diploma

Edge College of Vocational Studies

Accounting

Punjab Technical University

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Kirandeep Kaur