Kirandeep Kaur
Brampton,ON
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walmart
Brampton, ON
04.2024 - 06.2024
- Implemented innovative methods for streamlining the customer service process.
- Identified opportunities for upselling additional products or services based on customer needs.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
Customer Service Executive
Reliance Store
New Delhi India
03.2022 - 12.2023
- Communicated effectively with team members to ensure timely response times for customers.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
Customer Service Cashier
Vlcc Institute India
Amritsar ,india
03.2020 - 12.2021
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Advance Aesthetic Diploma
Edge College of Vocational Studies
Brampton, ONAccounting
Punjab Technical University
Ludhiana Skills
- Consultative Sales
- Data Collection
- Call Management
- Complaint resolution
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Customer Service Representative
Walmart
04.2024 - 06.2024
Customer Service Executive
Reliance Store
03.2022 - 12.2023
Customer Service Cashier
Vlcc Institute India
03.2020 - 12.2021
Advance Aesthetic Diploma
Edge College of Vocational Studies
Accounting
Punjab Technical University