Summary
Overview
Work History
Education
Skills
Languages
References
Manisha Patel
Timeline
Generic

Kirandeep Kaur

Summary

  • Personable and enthusiastic professional with experience in sales and customer relations positions.
  • Highly effective in fast-paced work environments with over 8 years of experience in customer service.
  • Provide exceptional service and support to clients while contributing to the growth of the organization.
  • Available to work flexible hours.

Overview

10
10
years of professional experience

Work History

Office Manager

Auto Surgeon
Calgary
08.2023 - Current
  • Greet customers entering the business to determine nature and purpose of visit.
  • Take notes of customer concerns for technicians diagnostic purposes
  • Answer incoming calls, take messages, prepare quotes, order parts, transfer calls to appropriate departments or personnel.
  • Convert work orders to invoices and process payments.

Manager of Operations

Great Clips
Edmonton, AB
09.2016 - 04.2023
  • Maintained general appointment calendar and set shift schedules for staff.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Developed loyalty programs that encouraged repeat business from satisfied clients.
  • Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.

Stylist

First choice haircutters
Edmonton, AB
04.2014 - 08.2016
  • Enhanced customer satisfaction by providing personalized haircuts, styling and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Consistently maintained cleanliness of the workplace, ensure a safe and welcoming environment for clients.
  • Collaborated with fellow stylists to create a positive work environment and collectively share techniques.

Education

Journey-person Certificate -

MC College
12.2015

High School Diploma -

W.P Wagner
06.2013

Skills

  • Efficient in planning and organizing
  • Actively listen and understand customer's individual needs
  • Attention to detail
  • Written and verbal communication
  • Proficient in computer skills
  • Resolved customer complaints and concerns
  • Prepared and presented customer bills and received payments
  • Appointment scheduling and call handling

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Full Professional

References

haircutters

Baldev Singh

Business Owner

Auto Surgeon 

(587) 703-2828

bains_27@hotmail.com

Manisha Patel

Business Owner

Great Clips

(780) 974-4449

manisha.r.patel@greatclips.net

Timeline

Office Manager

Auto Surgeon
08.2023 - Current

Manager of Operations

Great Clips
09.2016 - 04.2023

Stylist

First choice haircutters
04.2014 - 08.2016

Journey-person Certificate -

MC College

High School Diploma -

W.P Wagner

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Kirandeep Kaur