Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirandeep Kaur

CALGARY,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work History

Pre School Teacher

Acme School Of Learning
07.2016 - 12.2018
  • Delivered creative and interactive activities to 30 students on average between 5-6 years of age
  • Met parents and school governors; maintain discipline; methodically provide resources for lessons; simplify lesson plans in line with curriculum objectives
  • Provide informative presentation to students regarding different areas of studies ensure that all students comprehend all aspects
  • Worked closely with other teachers to ensure all avenues of curriculum are met and delivered lessons to students
  • Consistently communicated with parents to report on student behavior, social, developmental progress as well as note on any observed health condition.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Created lessons and online testing materials to facilitate remote learning.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive relationships with students and families.

Sales Floor Leader

Vishal Mega Mart
05.2014 - 08.2015
  • Developed strong and lasting rapport to improve customer service and retain valued clients
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs
  • Trained and supported sales force with closing deals
  • Partnered with operations team to achieve company revenue and profit goals
  • Demonstrated product and answered questions for prospective customers
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Increased sales by 5 % is customer referral.

Customer Service Representative

Topway Renovations
11.2019 - 09.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained up-to-date knowledge of product and service changes.
  • Sought ways to improve processes and services provided.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Education

Bachelor of Science - Home science

Kumaun University
Rudrapur,India
03.2016

High School Diploma -

Holy Child School
UP,India
03.2011

Marticulation -

Blooming Dales Modern School
Rudrapur,India
03.2009

Skills

  • Special Education
  • Group and Individual Instruction
  • Arts and Crafts Aptitude
  • Basic Clerical Knowledge
  • Conflict Resolution Techniques
  • Food Handling Preparation
  • Freight Operations
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Business Development Understanding
  • Staff Training
  • Sales Expertise
  • Credit Card Payment Processing

Timeline

Customer Service Representative

Topway Renovations
11.2019 - 09.2020

Pre School Teacher

Acme School Of Learning
07.2016 - 12.2018

Sales Floor Leader

Vishal Mega Mart
05.2014 - 08.2015

Bachelor of Science - Home science

Kumaun University

High School Diploma -

Holy Child School

Marticulation -

Blooming Dales Modern School
Kirandeep Kaur