I'm eager to join the collaborative work environment at CompuCom and advance my formidable knowledge of user support even further. As a fast learner and team player, I would thrive here.
Overview
6
6
years of professional experience
Work History
GLAZIER
ACME GLASS
05.2022 - 06.2024
Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
Conducted precise glass cutting for custom projects, ensuring accurate fit and client expectations were met.
Enhanced workplace safety by implementing proper glass handling techniques and adhering to industry regulations.
MANAGER
PANAGO
03.2018 - 04.2022
Managing and storing vendors' contracts and invoices
Answering calls and emails for resolving and assisting with technical problems
Calculating future needs in equipment and placing orders
Creating and maintaining staff's schedule
Keeping detailed records of daily, weekly and monthly costs and revenues
Operating and maintaining all store facility and equipment
Monitoring compliance with safety and hygiene regulations.
NIGHT SUPERVISOR
WALMART
02.2019 - 11.2021
Developed strong relationships with staff members through effective communication and leadership efforts.
Facilitated smooth shift transitions by maintaining open communication between day and night teams.
Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
Managed inventory control, ensuring adequate supplies were available for nightly operations.
Education
BUSINESS MANAGEMENT
NORTHERN LIGHTS
DAWSON CREEK
03.2018
Skills
Knowledge in active directory and user management
Experience with telephone calls and emails within established service level targets
Can communicate effectively with customers at all levels of technical and non-technical skills sets
Extensive experience with iOS, Android, Windows, Linux OS, MacOS and Google
Proven record in critical thinking, punctuality, time management and communication skills
Significant experience with MS Word, PowerPoint, and Outlook
Knowledge of Computer Networking fundamentals such as DNS, Switches, Routers, TCP/IP, Subnetting
Ability to troubleshoot and resolve any hardware, software, and network connectivity issues
Adaptable and flexible with fluctuating job, team, or individual requirements
Activities
Member of the social activities club of the college
Read books and watch educational videos to keeps thyself up to date with the latest technological advancements.
Played volleyball for the school team at national level.
Attend technology fares and competitions.
I love to travel to diverse places with friends and family.