Kiran Wander
Quesnel
Summary
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
City Furniture & Appliances
01.2025 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
Sales Manager
Hub City Volkswagen
12.2017 - 01.2025
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced online presence by creating engaging and informative vehicle listings, attracting more potential buyers to the dealership website.
- Developed extensive product knowledge, becoming a trusted resource for customers seeking information on various makes and models.
- Utilized CRM software to efficiently track leads, manage appointments, and monitor communication with clients, optimizing the entire sales funnel process.
- Partnered with service department staff to ensure proper vehicle preparation prior to customer delivery, enhancing overall satisfaction levels.
- Increased vehicle sales by effectively communicating key features and benefits to potential clients.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Examined customer loan applications for loan approvals and denials.
Education
Business Diploma - General Business
College of New Caledonia
Prince George06-2016
Skills
- Staff management
- Goals and performance
- Sales expertise
- Client relationship management
- Sales strategy development
- Rapport and relationship building
- Solution selling
- Decisive
- Brand-building strategies
- Prospecting skills
Accomplishments
- Named "Sales Person of the Year" for the Volkswagen brand in Canada for 2022.
- Named "Sales Person of the Year" for Volkswagen by BC NCDA in 2021.
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Certification
- MVSA License
Timeline
Sales Manager
City Furniture & Appliances
01.2025 - Current
Sales Manager
Hub City Volkswagen
12.2017 - 01.2025
Business Diploma - General Business
College of New Caledonia
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