Kirandeep Randhawa
Surrey,BC
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Representative
Guess
09.2021 - 09.2022
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Warehouse Worker
Tommy Hilfiger
01.2018 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing over 50kg
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Lord Tweedsmuir Secondary
Surrey, BC02.2021
Skills
- Goal-Oriented
- Call center experience
- Incoming Call Management
- Customer Complaint Resolution
- Customer Education
- E-commerce Support
- Fluent in Multiple Languages
- Time Management
- Active Listening
- Multitasking
- Excellent Communication
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Punjabi
Full Professional
References
Tommy Hilfiger: Lina El Jaroudi - 604-789-8872
GUESS: Irisjit Taggar - 604-897-3544
Timeline
Customer Service Sales Representative
Guess
09.2021 - 09.2022
Warehouse Worker
Tommy Hilfiger
01.2018 - 08.2020
High School Diploma -
Lord Tweedsmuir Secondary