Kiran Preet
Edmonton
Summary
Reliable Freight Handler with 7+ years of experience delivering solid customer care while enhancing relations. Versatile professional comfortable working in high-volume, high-stress environment. Adept at performing detailed inspections and following directions with no supervision. Successful at handling multiple accounts at once and negotiation for most profitable outcomes.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Peak Logistics Solutions Ltd.
08.2022 - 10.2023
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Directed shipping and receiving of wide range of products daily.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Led third-party vendors in achieving delivery time and cost targets.
Logistics Coordinator
ROLLS RIGHT INDUSTRIES LTD.
08.2019 - 12.2021
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
- Maintained consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Reservation Manager
U HAUL MOVING AND STORAGE
09.2015 - 07.2019
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
- Proprietary software for Banking Electronic Banking services (WebBest) and Advance Micro Traffic (WebAMT).
- Managed large data projects, including workflow scheduling, data entry and accuracy verification.
Education
Associate of Arts -
Langara College
Vancouver, BC12.2018
Skills
- Team Management and Supervision
- Report Preparation and Analysis
- Sales and marketing
- Customer Relations
- Distribution and Warehousing
- Fleet Dispatch
- Self-Directed
- Rate Negotiation
- Third-Party Logistics
Timeline
Logistics Coordinator
Peak Logistics Solutions Ltd.
08.2022 - 10.2023
Logistics Coordinator
ROLLS RIGHT INDUSTRIES LTD.
08.2019 - 12.2021
Reservation Manager
U HAUL MOVING AND STORAGE
09.2015 - 07.2019
Associate of Arts -
Langara College
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