Kiran Pooni

Merch Team :

• Implement company-directed visual merchandising (VM) strategies and standards to execute product presentation, styling, and in-store marketing to enhance guest experiences.
• Collaborate with store leadership to optimize guest experiences on the sales floor.
• Provide guest education, feedback, and training to support team development.
• Fostering a respectful and inclusive team environment.

Hiring Team:

• leading new hires (permanent and seasonal) through a job orientation and delivering job-specific training in regards to each part of our ACE (Attend, Create, Encourage).
• Support onboarding tasks and monitor performance and providing feedback and coaching to identify skill development areas.
• Collaborate with team leaders.

• Improved overall class atmosphere by encouraging teamwork, motivation, and commitment among participants.
• Participated in professional development opportunities to enhance expertise in kickboxing techniques, fitness instruction, and client relations.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Carried out complete opening, closing and shift change duties & Collected payment for food and drinks served.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

• Worked front counter, drive-thru and other areas.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.