Kiran Nair
Santa Clara
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Sports Basement
08.2022 - 11.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Ski Instructor
Bear Valley Ski Resort
12.2019 - 04.2021
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Lifeguard
Killarney Farms Swim Center
05.2019 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Del Mar High School
San Jose06-2022
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Customer engagement
- Retail sales
- Reliability and punctuality
- Product knowledge
- Relationship building
- Customer needs assessment
Timeline
Retail Sales Associate
Sports Basement
08.2022 - 11.2023
Ski Instructor
Bear Valley Ski Resort
12.2019 - 04.2021
Lifeguard
Killarney Farms Swim Center
05.2019 - 08.2020
High School Diploma -
Del Mar High School
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