Kiran Maly
Vaughan,ON
Summary
People-focused Fulfillment leader with progressive experience at IKEA across receiving, replenishment, order fulfillment, and service execution. Proven at improving efficiency through process improvements, technology configuration, and cross-functional collaboration. Strong coach and team developer who drives results.
Overview
3
3
years of professional experience
Work History
Fulfillment Team Lead
IKEA Vaughan/IKEA Etobicoke
09.2022 - Current
- Train, coach, and develop coworkers on SLM, MHS, and Vass systems; create hands-on learning opportunities and documentation to shorten training time
- Drive operational efficiency through the team by reviewing SLM alerts and weekly notifications, adjusting space capacity and tray parameters to match demand and improve output
- Plan and allocate articles into Vass and aisle locations using RSSQ and sales forecasts to optimize replenishment cadence and reduce travel time
- Coordinate with Tornado engineers and Fulfillment Integration partners to troubleshoot and resolve automation issues, minimizing downtime and service impact
- Lead inventory count activities and corrective actions to improve stock accuracy and reduce oversolds, including booking out incorrect inventory
- Ensure coworker training is prioritized for development and wellbeing
- Champion service delivery improvements that enhance both customer and colleague experiences across inbound, replenishment, and outbound workflows
Education
Bachelor of Business Administration - Management and Leadership
Georgian College
Barrie, ON01.2024
Skills
- Team Leadership and Coaching
- Change Management and Implementation
- Cross-Functional Collaboration
- Warehouse Systems Expertise
- Inventory Management: Inventory counting methods, space planning, racking installation
- Capacity planning, operational KPI monitoring and improvement
CORE COMPETENCIES
- Fulfillment Operations Improvement
- Team Leadership and Coaching
- Process Optimization and Standardization
- Warehouse Systems Expertise: WMS, SLM, MHS, Vass configuration
- Cross-functional Collaboration with Sales, Operations, IT
- Inventory Management and Stock Accuracy
- Change Management and Implementation
- Customer and Colleague Experience Enhancement
- Root cause analysis
Timeline
Fulfillment Team Lead
IKEA Vaughan/IKEA Etobicoke
09.2022 - Current
Bachelor of Business Administration - Management and Leadership
Georgian College