Kiran Malik

• Exceeded monthly sales targets, consistently outperforming expectations.

• Provided personalized assistance to high-end clients, helping them find and customize furniture to meet their aesthetic and functional needs.

• Built and maintained long-term client relationships.

• Managed customer inquiries and complaints, ensuring customer satisfaction and resolving issues promptly.

• Contributed to marketing campaigns by promoting new products and sales events on social media.

• Assisted in purchasing and procurement of materials to ensure the showroom was stocked with trending, high-quality inventory that met client preferences.

• Conducted field inspections of sites, procedures and protective gear to assess compliance with safety standards.
• Maintained adequate supply of approved safety and PPE supplies for work force.
• Managed safety and health programs, enforcing compliance with occupational health and safety regulations.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.

• Lead in the Design , Development and Implementation of the graphic , layout and production communication materials while helping clients cut their costs by an average or 12%.
• Delegate tasks to 7-9 members of the design team to all aspects of the project.
• Supervise the assessment of all graphic materials in order to ensure quality and accuracy of the design.
• Oversee the efficient use of production project budgets ranging from $2000 - $25,000.

• Developed numerous marketing programs ( logos, brochures, newsletters, infographics, presentations and advertisements ) and guaranteed that they exceeded their expectations of our clients.
• Managed up to 5 projects and tasks at a given time to meet weekly deadlines.
• Recommended and consulted clients based on their marketing goals.