Kiran Kaur
Burlington,Canada
Summary
With over 6 years of experience in the insurance Industry, I have developed an exceptional Book of Business, with over 50% dedicated to home/commercial clients. I have demonstrated a strong capacity for maintaining a 75% client retention rate while effectively managing a book with 30% loss ratio. My role involves not only leading and mentoring a team of 7 brokers but also implementing comprehensive training programs to enhance their skills and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Broker
Billyard Insurance Group Inc.
01.2022 - Current
Advise clients on insurance options, handle policy sales, renewals, and claims. Ensure compliance with regulations and deliver excellent service.
Customer Service Representative- RIBO
Five Star Insurance Agency, LLC
04.2018 - 01.2022
Provide exceptional service to clients, manage insurance inquiries, and handle policy changes and claims.
Sales Representative - RBC Insurance
Voxdata
04.2016 - 03.2018
Education
Chartered Insurance Professional(CIP) -
Insurance Institute of Canada
Toronto, ONComputer Science Techniques -
Cégep De La Gaspésie Et Des Îles
Montreal, QC01.2017
Skills
- Award-winning sales professional
- Property and Casualty Insurance
- Client Retention
- Marketing Strategies
- Networking capabilities
- Underwriting knowledge
- Top-rated sales performance
- Team Leadership
- Industry Expertise
- Business Development
Certification
- Excellence Awardee Young Achiever of the Year - Insurance Business Canada Awards 2023
- IBC Rising Star 2022 by Insurance Business Canada
- Elite Women 2024 - Women Leaders in Insurance in Canada
- Top 5 Finalist Broker of the Year 2022 -Billyard Insurance Group
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Insurance Broker
Billyard Insurance Group Inc.
01.2022 - Current
Customer Service Representative- RIBO
Five Star Insurance Agency, LLC
04.2018 - 01.2022
Sales Representative - RBC Insurance
Voxdata
04.2016 - 03.2018
Chartered Insurance Professional(CIP) -
Insurance Institute of Canada
Computer Science Techniques -
Cégep De La Gaspésie Et Des Îles
- Excellence Awardee Young Achiever of the Year - Insurance Business Canada Awards 2023
- IBC Rising Star 2022 by Insurance Business Canada
- Elite Women 2024 - Women Leaders in Insurance in Canada
- Top 5 Finalist Broker of the Year 2022 -Billyard Insurance Group
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