Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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KIRAN GILL

Surrey,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Server/ Assistant Floor Manager

Inchin's Bamboo
05.2022 - 01.2024
  • Decreased waste by 35% through enhanced financial controls, ensuring accurate accounts and cash management
  • Implemented inventory control systems, resulting in 20% reduction in food spoilage and waste
  • Cultivated guest satisfaction and loyalty with focus on consistent, quality service
  • Identified team strengths and weaknesses, leveraging opportunities to increase employee productivity and customer satisfaction by 25%.

Server/ Front House

Noodlebox
02.2020 - 03.2022
  • Managed POS system to place orders, manage bills, and handle complimentary items for over 200 transactions daily.
  • Served food and beverages promptly to over 100 customers daily with focused attention to their needs, ensuring high satisfaction ratings.
  • Demonstrated strong multitasking skills by managing up to 10 tables simultaneously without compromising service quality, achieving an average table turnover time of 45 minutes.
  • Assisted in training 5 new hires, providing hands-on guidance on restaurant standards and best practices, contributing to their seamless integration into the team.

Administrative Assistant

Keywest Asphalt
09.2019 - 01.2022
  • Answered multi-line phone system, handling average of 50 calls daily, efficiently routing calls to appropriate staff members, delivering messages promptly, and greeting visitors with professionalism.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information, maintaining up-to-date records for over 200 clients and transactions.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems, handling confidential documents and information for executive-level staff.
  • Executed record filing system to improve document organization and management, implementing a new filing system that reduced retrieval time by 30% and improved overall office efficiency.

Education

Bachelors of Business Administration - Project Management

Yorkville University - New Westminster, BC
New Westminster, BC
09.2022

Skills

  • Project manager supervision
  • POS System Operation
  • Contract negotiations
  • Staff Management
  • Guest Relations Management
  • Hospitality service expertise

Accomplishments

  • Mental health training certificate
  • Serve it right
  • Early Childhood Educator Assistant Certificate

Timeline

Server/ Assistant Floor Manager

Inchin's Bamboo
05.2022 - 01.2024

Server/ Front House

Noodlebox
02.2020 - 03.2022

Administrative Assistant

Keywest Asphalt
09.2019 - 01.2022

Bachelors of Business Administration - Project Management

Yorkville University - New Westminster, BC

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KIRAN GILL