Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Kiran Darai

Oshawa,ON

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Line Cook

Chasers Bar & Grill
06.2023 - 08.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Line Cook

Samosa Fusion Restaurant
05.2023 - 09.2023
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.

Education

Diploma - Hospitality-Hotel And Restaurant Operations Mgmt.

Durham College
Oshawa, ON
08.2024

Skills

  • Customer Service
  • Attention to Detail
  • Excellent Communication
  • Guest Satisfaction
  • VIP and Loyalty Program Management
  • Cleaning and Organization
  • Professionalism
  • Reporting
  • Emergency Procedures Knowledge
  • Adaptability
  • Time Management
  • Collaboration and Teamwork
  • Knowledge of Microsoft Windows XP and Micro PMS/Opera

Certification

  • Food Handler Certificate
  • Smart Serve Certificate
  • Hotel Business Acumen Certification
  • Human Trafficking Certificate

Training

  • Workplace Health and Safety Training
  • WHMIS Training
  • AODA Training
  • Workplace Violence and Harassment Training


Timeline

Line Cook

Chasers Bar & Grill
06.2023 - 08.2024

Line Cook

Samosa Fusion Restaurant
05.2023 - 09.2023

Diploma - Hospitality-Hotel And Restaurant Operations Mgmt.

Durham College

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Kiran Darai