Summary
Overview
Work History
Education
Skills
Certification
Languages
Availability
Timeline
Generic

Kiran Antala

Kitchener,ON

Summary

Talented time management professional with a natural talent for leading and motivating people to achieve challenging objectives. Effortlessly builds team connections, oversees operations, and improves policies to maximize the efficiency and performance of each team member. Skilled in training and mentoring employees to develop every person to their full potential. Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Industrial Cleaner

Toyota Motor Manufacturing Canada
Cambridge, ON
08.2023 - Current
  • Followed all safety protocols when operating machinery or working at heights.
  • Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
  • Coordinated with supervisors regarding special projects and assignments.
  • Worked around in-operation machinery and with disassembled machinery to remove build-up and restore surfaces to desired cleanliness.

Front Counter

A&W Restaurant
Cambridge, ON
04.2023 - 08.2023
  • Greeting and welcoming customers, Taking orders, Upselling and suggestive selling, Answering customer inquiries, Processing credit/debit card transactions, Handling cash transactions, Maintaining cleanliness and organization
  • Promoted store specials to increase sales revenue.
  • Greeted each guest warmly, offered assistance and provided information about operations and personnel.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Monitored security cameras for suspicious activity.
  • Organized product inventory for efficient retrieval during sales transactions.

Business Development Manager

Better Buy
Surat, India
08.2021 - 08.2022
  • Established new customer accounts using negotiation and sales closing abilities.
  • Maintained a database of existing customers and prospective leads.
  • Participated in industry and trade organizations to build industry and customer alliances.
  • Supported sales team members to drive growth and development.

Sr. Executive

NJ India Invest Pvt. Ltd.
Surat , India
03.2020 - 06.2021
  • Lead Generation and Pipeline Management, Client Prospecting and Relationship Building, Marketing and Brand Representation, Results-Driven and Goal-Oriented, Used IFS for MIS for Monitoring.

Customer Service Associate

7 Star Empire Ltd.
Surat, India
02.2018 - 01.2020
  • Provided positive customer experience with fair, friendly, and courteous service, Sales professional with 4+ years of experience in construction properties and financial products proven customer service, and communication skills to effectively fill the Sales Associate role in your company, Resolved customer issues and answered questions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered phone calls from customers promptly and courteously.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Education

Graduate Certificate - Business Management

Global Business Management
Downtown, Kitchener ON
12-2023

MBA - Marketing

Gujarat Technological University
Gujarat, India
06-2018

Post Graduate - Hospitality Management

Conestoga College - Waterloo Campus
Waterloo, ON

Skills

  • Team management
  • Project management
  • Customer services
  • Qualitative analysis
  • Inventory Control
  • Management Information System
  • Enthusiastic
  • Client relationship building
  • Forecasting and budgeting
  • Team Spirit
  • Food Safety and Sanitation
  • Excellent Work Ethic
  • Cleanliness and Sanitation
  • Inventory Monitoring
  • Customer Assistance
  • Cash Handling
  • Customer Inquiry Resolution
  • Sales

Certification

  • Food Handler Certification
  • WHMIS 2015 (GHS)
  • SMART SERVE - ONTARIO

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Availability

Full Time available

Morning shift

Afternoon shift

Evening shift

night shift

Timeline

Industrial Cleaner

Toyota Motor Manufacturing Canada
08.2023 - Current

Front Counter

A&W Restaurant
04.2023 - 08.2023

Business Development Manager

Better Buy
08.2021 - 08.2022

Sr. Executive

NJ India Invest Pvt. Ltd.
03.2020 - 06.2021

Customer Service Associate

7 Star Empire Ltd.
02.2018 - 01.2020

Graduate Certificate - Business Management

Global Business Management

MBA - Marketing

Gujarat Technological University

Post Graduate - Hospitality Management

Conestoga College - Waterloo Campus

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Kiran Antala