Kirah Stortini
Waterdown
Overview
4
4
years of professional experience
Work History
HOSTESS
Turtle Jacks
06.2021 - Current
- Answered phone calls to take reservations and address guest questions and concerns
- Assisted in seating guests and managing the wait list
- Communicated clearly with servers regarding guest needs or requests
- Demonstrated excellent customer service skills to ensure a pleasant dining experience
- Maintained cleanliness of the lobby area, including wiping down tables and chairs
- Helped bus tables and ran food to patrons during high-volume periods
- Monitored restaurant activity to determine seating and dining flow
- Assisted in closing duties such as restocking supplies, cleaning dining areas
- Trained new hostesses on proper procedures for seating guests
KINDERGARTEN ASSISTANT
Glen Morris Elementary School
04.2024 - 05.2024
- Supported teachers with administrative tasks such as grading assignments, preparing materials, filing paperwork
- Provided exceptional care and supervision to kindergarten students in a safe learning environment
- Instructed students during activities to reinforce intended learning purpose
- Motivated students to participate with personal support of passions
- Advised students to keep classroom tidy by demonstrating orderly practices
Education
University - Media And Communication Studies
Western University
London, ON04-2028
Skills
- Special requests handling
- Conflict resolution
- Time management
- Effective multitasking
- Cleanliness maintenance
- Phone etiquette
- Positive attitude
- Problem-solving abilities
Timeline
KINDERGARTEN ASSISTANT
Glen Morris Elementary School
04.2024 - 05.2024
HOSTESS
Turtle Jacks
06.2021 - Current
University - Media And Communication Studies
Western University