Summary
Overview
Work History
Education
Skills
Languages
Certification
Dance, Volleyball, Hiking, Arts, Writing
Timeline
Generic

Kira Maclaren

Enderby,BC

Summary

Motivated employee who offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Experienced in retail, brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Deli Worker

IGA Grocery
06.2022 - 11.2022
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Learned other teammates' work tasks to train as backup.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Greeted customers at counter to fulfill requests and answer questions.

Market Clerk

Mayberry Country Market
04.2018 - 02.2019
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Conducted inventory and restocked items throughout day.
  • Checked and pulled defective or expired products from shelves.
  • Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Education

High School Diploma -

A.L. Fortune Secondary
Enderby, BC
06.2023

Skills

  • Inventory Rotation
  • Proper Food Handling
  • Cleanliness and Sanitation
  • Customer Engagement
  • Customer Service
  • Order Processing
  • Conflict Resolution
  • Stock Management
  • Active Listening

Languages

English
Native or Bilingual
French
Elementary
Japanese
Elementary

Certification

  • Certificate of Excellence , Artistry In Motion Dance Company - 2022
  • Recipient of The Trista Star Monahan Memorial Bursary, Artistry In Motion Dance Company - 2022


Dance, Volleyball, Hiking, Arts, Writing

Enjoys being occupied; having something meaningful to put my mind towards whether its small tasks, creative thinking, or physically demanding aspects.

Timeline

Deli Worker

IGA Grocery
06.2022 - 11.2022

Market Clerk

Mayberry Country Market
04.2018 - 02.2019

High School Diploma -

A.L. Fortune Secondary

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Kira Maclaren