Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

KIRA HONTARENKO

Mississauga

Summary

Result-oriented, friendly customer service professional with more than a year of experience focused on a high-quality client environment in a fast-paced establishment. Capable and confident in client relations, an excellent timekeeper, and a problem solver with the skills of communication and emphasizing the importance of guest engagement. Able to work in a team with multitasking abilities and respond to any concerns and questions.

Overview

1
1
year of professional experience

Work History

Crew member

McDonald’s
10.2022 - Current
  • Dedicated to providing customers with quick and accurate service, showing sensitivity to their individual needs both at the till and in the dining areas
  • Greeted guests with valuable advice and effective communication
  • Provided accurate and speedy service to customers
  • Collaborated with other crew members and managers to ensure efficient teamwork
  • Stayed informed about menu changes, products, and promotions
  • Adhered to all food safety and sanitation policies
  • Approached each shift with a positive, motivated, and helpful attitude
  • Worked late night and weekend shifts as required
  • Handled and resolved customer concerns
  • Prepared food following established procedures
  • Maintained a clean work area, in line with company standards, to prevent hazards or injuries
  • Handled cashier duties at restaurant front counters and drive-thru windows
  • Never recorded cash register shortage
  • Processed payments using cash, credit cards, gift cards, and vouchers.

Education

John Fraser Secondary School
Mississauga, ON

Ceftifications

Ukrainian Gymnasium 178
Kyiv,Ukraine
05.2022

Skills

  • Food service
  • Front desk
  • Inventory control
  • Customer relations and
  • Service
  • Order management
  • System
  • Interpersonal skills
  • Team-oriented
  • Friendly, positive
  • Attitude
  • Handling pressure and
  • Tolerating stress
  • Training & development
  • Attention to detail
  • Food safety and sanitation
  • Working collaboratively
  • Time & attendance
  • Systems
  • Child safety procedures

Accomplishments

  • Design of an art room
  • Mississauga ultimate frisbee
  • Dance in the studios
  • Water gymnastics
  • Member of tennis team
  • Member of volleyball team
  • Fitness/Yoga activities
  • Skiing
  • Photography
  • Instructor’s assistant for different levels of swimming lessons (City of Mississauga)
  • Toronto Waterfront Marathon Volunteer 2022

Additional Information

References available upon request

Timeline

Crew member

McDonald’s
10.2022 - Current

John Fraser Secondary School

Ceftifications

Ukrainian Gymnasium 178

Similar Profiles

CREATE PROFILE
KIRA HONTARENKO