Results-driven Senior Marketing Manager with expertise in strategic planning, project management, and relationship building. Proven track record in driving impactful marketing initiatives that enhance brand visibility and engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Marketing Manager
WorknFire
09.2025 - Current
Collaborated with sales teams to develop lead generation programs that increased qualified leads.
Evaluated ROI from various marketing activities and investments.
Monitored performance metrics such as website traffic and conversions from digital campaigns.
Established relationships with industry influencers and bloggers to expand reach and impact.
Identified and secured partnerships that aligned with branding objectives, expanding market presence.
Created and managed budgets for multiple marketing campaigns, ensuring cost-effectiveness of all initiatives.
Coordinated with external vendors to design promotional materials, enhancing brand visibility and engagement.
Drafted detailed proposals for potential clients to outline services offered.
Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
Owner/Operator
Mitosis Communications
AJax, ON
03.2020 - Current
Managed daily operations, including staff, sales, inventory, and accounting functions.
Conducted market research to identify new business opportunities and inform strategies.
Created and implemented marketing strategies to increase revenue and brand visibility.
Established vendor partnerships to enhance services and operational effectiveness.
Oversaw team performance with a focus on training for improved service delivery.
Coordinated client meetings, fostering strong relationships for successful project outcomes.
Implemented quality control measures ensuring high standards in communication services.
Negotiated contracts with clients, securing favorable terms for provided products and services.
Global Event Strategist: Artificial Intelligence
IBM
Toronto, Ontario
01.2022 - 08.2022
Collaborated with our International marketing teams to promote events cross functionally through various channels.
Implemented feedback mechanisms to gather attendee insights post-event, facilitating actionable follow-up by sales team.
Utilized project management software to streamline planning processes and communication.
Coordinated logistics for events, ensuring efficient setup and breakdown to enhance overall attendee experience.
Facilitated attendee support throughout the event lifecycle.
Maintained event budgets, tracking expenses and resource allocation effectively.
Supervised event staff, providing training and guidance during execution.
Managed vendor relationships, negotiating contracts and service agreements to optimize service delivery.
IoT Programs Manager
Telus Business
Toronto, Ontario
12.2020 - 06.2021
Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
Developed strategic plans to align projects with organizational goals and client needs.
Managed multiple complex projects simultaneously, focusing on operational efficiency and cost-effectiveness.
Led cross-functional teams to enhance operational efficiency and service delivery across 91 events Internationally.
Established relationships with key stakeholders across departments, facilitating smooth operations of special program initiatives.
Developed and implemented special program strategies to enhance community engagement.
Collaborated with external partners, ensuring successful implementation of program goals.
Managed vendor relationships to ensure quality service and cost-effectiveness.
Provided leadership during times of organizational change or crisis situations.
Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
Analyzed and interpreted complex data sets and reports.
Coordinated the integration of multiple projects within the program, ensuring cohesive progress and efficient resource allocation.
Customer Marketing Programs Manager
OpenText
Richmond Hill, Ontario
09.2018 - 08.2019
Developed customer marketing strategies that increased brand engagement.
Created targeted content for digital marketing campaigns to effectively reach specific customer segments.
Coordinated promotional events that increased product awareness and customer participation.
Managed customer feedback channels to gather insights for improvements.
Trained team members on best practices in customer engagement and outreach.
Collaborated with product teams to develop new features based on customer needs.
Analyzed customer data to inform targeted marketing activities.
Evaluated existing promotional materials for effectiveness and relevance to target audiences.
Managed relationships with third-party vendors to ensure quality delivery of services.
Monitored customer feedback surveys to identify areas for improvement in the customer experience.
Conducted A and B testing of email campaigns to increase engagement rates.
Designed and executed multi-channel marketing campaigns across multiple platforms.
Organized events such as webinars or conferences as part of the overall marketing strategy.
Optimized online presence by engaging customers through social media channels.
Developed loyalty programs designed to boost repeat purchases from customers.