Kira Dahlin
Santa Barbara
Summary
Personable and resourceful with excellent communication and organizational skills. Knowledge of customer service principles and proficiency in providing accurate information quickly and efficiently. Committed to creating welcoming environment and assisting visitors effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Information Desk Volunteer
Evergreen Hospital
05.2024 - 05.2025
- Provided warm, professional customer service to patients, families, and visitors, ensuring a welcoming and supportive environment
- Assisted with wayfinding by guiding individuals to their destinations and answering location-related inquiries with clarity and empathy
- Delivered supplies, documents, and equipment across departments, supporting efficient hospital operations
- Transported patients and visitors safely and respectfully, maintaining comfort and dignity throughout the process
- Collaborated with medical staff and administrative teams to respond promptly to requests and improve visitor experience
- Demonstrated discretion and sensitivity in handling confidential information and navigating high-stress situations
Ski Instructor
Powder Pigs Ski School
01.2025 - 03.2025
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
Education
Bachelor of Science - Pre-Biopsychology
University of California, Santa Barbara
Santa Barbara, CA06-2029
High School Diploma -
High School
Bellevue, WA01-2025
Skills
- Empathy and patience
- Effective communication
- Teamwork
- Problem-solving
- Attention to detail
- Organizational skills
Certification
- CNA - Certified Nurse Assistant
- Food Safety Certification
- CPR Certification
- First Aid Certification
Timeline
Ski Instructor
Powder Pigs Ski School
01.2025 - 03.2025
Information Desk Volunteer
Evergreen Hospital
05.2024 - 05.2025
Bachelor of Science - Pre-Biopsychology
University of California, Santa Barbara
High School Diploma -
High School
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