Kira Bascom
ON
Summary
Dynamic Sales Associate with proven expertise in time management and guest relations. Committed to enhancing customer experiences through effective communication and collaboration. Ability to work in fast-paced environments while directing clients to the right team members to further help them with their specific needs. Values to deliver trust and accountability with clients and team members for an inclusive experience.
Overview
4
4
years of professional experience
Work History
Sales Associate
Old Navy
Toronto, Ontario
09.2023 - Current
- Organized displays and ensured cleanliness to maintain appealing store presentation.
- Processed customer transactions efficiently while operating cash register.
- Collaborated with team members to meet sales targets and enhance customer service.
- Participated in inventory management, restocking shelves and tracking product availability.
- Assisted customers in locating products, addressing inquiries, and providing product recommendations.
- Resolved customer complaints professionally to uphold satisfaction and loyalty.
- Answered incoming calls to relay information about store offerings and services.
Retail Sales Associate
Homesense
Toronto, Ontario
09.2021 - 06.2024
- Prepared merchandise for purchase or rental.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
- Cross-sold products and services to increase average transaction value.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
Some College (No Degree) - Business Accounting And Finance
Centennial College
Scarborough, OntarioSkills
- Time management
- Guest relations
- Store opening and closing
- Flexible schedule
- Sales development
- Cash handling accuracy
- Client service
- Professional demeanor
- Verbal/written communication
- Team collaboration
- Customer service
- CRM software proficiency
- Clerical support
References
References available upon request.
Timeline
Sales Associate
Old Navy
09.2023 - Current
Retail Sales Associate
Homesense
09.2021 - 06.2024
Some College (No Degree) - Business Accounting And Finance
Centennial College