Kira Barkley
Thunder Bay
Summary
Professional hospitality leader with proven track record of enhancing bar operations and customer satisfaction. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, skilled in inventory control and staff development.
Overview
4
4
years of professional experience
Work History
Bartender/Manager
Woodside Bar
08.2022 - Current
- Thrive in a fast-paced setting by multitasking efficiently, including taking orders, preparing drinks, and maintaining cleanliness.
- Follow health and safety regulations to uphold cleanliness and food handling standards.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Developed cocktail recipes, improving customer satisfaction and drink variety.
- Managed inventory control, reducing waste and optimizing supply orders.
- Monitored financial transactions, ensuring accurate cash handling and reporting.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Waitress
Drifters Motel and Restaurant
06.2021 - Current
- Greet customers warmly, present menus, and provide recommendations based on preferences.
- Adapt to a fast-paced environment, multitasking effectively to serve multiple tables.
- Refined ability to handle disgruntled customers to increase customer satisfaction.
- Provide excellent customer service by addressing concerns and resolving issues efficiently.
- Follow health and safety regulations to uphold cleanliness and food handling standards.
- Maintained and enforced strict and up-to-date policies regarding the COVID-19 outbreak to ensure employee and customer safety.
Summer Student
North Shore Family Health Team
05.2024 - 07.2024
- Shadowed prenatal appointments with a Nurse Practitioner, gaining insight into patient care and maternal health.
- Engaged with patients professionally and compassionately, fostering a welcoming and supportive environment.
- Planned and coordinated a peri-menopause awareness event, collaborating with healthcare professionals to provide educational resources.
- Liaised with local businesses to gather information on community health resources to promote wellness initiatives.
- Attended and contributed to team meetings, identifying areas for improvement and enhancing practice operations.
- Conducted outreach to patients due for cancer screenings, educating them on procedures and encouraging preventive care.
- Participated in group-led therapy sessions alongside a social worker, gaining experience in mental health support and patient engagement.
Chip Quality Inspector
AV Terrace Bay
05.2023 - 09.2023
- Operate company work truck to transport wood chips from supplier sample drop-off locations.
- Conduct quality testing on wood chips, assessing moisture levels, size, and bark content to determine supplier payments.
- Measure hog fuel moisture content, ensuring compliance with quality standards.
- Record and manage daily data entries in Microsoft Excel for accurate tracking and reporting.
- Perform daily calibration of testing machines to maintain precision and reliability.
- Maintain a clean and organized workspace throughout the day, with thorough end-of-day deep cleaning.
- Handle and dispose of heavy wood chip buckets, following safety guidelines for lifting and waste management.
- Review data inputs from lab workers, identifying and addressing discrepancies through clear communication with coworkers.
- Participate in weekly health and safety meetings, contributing to a culture of workplace safety and compliance.
Education
Honors Bachelor of Science - Psychology
Lakehead University
05.2023
Skills
- Team motivation
- Customer engagement
- Collaborative mindset
- Clear and effective communication
Languages
English
Timeline
Summer Student
North Shore Family Health Team
05.2024 - 07.2024
Chip Quality Inspector
AV Terrace Bay
05.2023 - 09.2023
Bartender/Manager
Woodside Bar
08.2022 - Current
Waitress
Drifters Motel and Restaurant
06.2021 - Current
Honors Bachelor of Science - Psychology
Lakehead University