Kinzang Choden
Vancouver,BC
Summary
Experienced in cashier and grocery associate roles with excellent customer service skills, adept at managing high-value cash transactions, and efficient inventory management. Proven track record of elevating customer satisfaction and reducing wastage. Keen to leverage these skills and experience in the grocery sector. Seeking for opportunities to utilize years of experience in the above field, contributing in one’s success.
Overview
2
2
years of professional experience
Work History
Grocery Associate
8 Eleven
Thimphu, Bhutan
03.2022 - 06.2023
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Contributed to store safety by quickly addressing spills or hazards, minimizing the risk of accidents.
Cashier Assistant
Green Mart
Thimphu, Bhutan
02.2021 - 01.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
Education
Bachelor Of Business Communication - Business
University Canada West
Vancouver, BCCreative Arts Business
Samcholing Higher Secondary School
Trongsa, Bhutan12.2019
Skills
- Punctuality
- Shelf Stocking
- Cleanliness Maintenance
- Store layout understanding
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Cleaning and sanitation
Languages
English
Professional Working
Timeline
Grocery Associate
8 Eleven
03.2022 - 06.2023
Cashier Assistant
Green Mart
02.2021 - 01.2022
Bachelor Of Business Communication - Business
University Canada West
Creative Arts Business
Samcholing Higher Secondary School