Kinza Panjwani
Calgary,Canada
Summary
Friendly and dependable customer service professional with experience in retail, event coordination, and youth leadership. Known for building positive customer relationships, solving problems efficiently, and staying calm in fast-paced environments. Seeking a position in customer service where I can bring strong communication skills, a team-first attitude, and full-day availability to support store operations and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Camp Counselor
Ismaili Camps Canada
Calgary, Canada
07.2023 - Current
- Greeted and assisted parents and children daily, ensuring a safe and enjoyable experience.
- Organized engaging activities and provided conflict resolution support when needed.
- Maintained a friendly and welcoming environment for families and staff.
Volunteer Member
Ismaili Volunteer Corps
06.2013 - Current
Volunteer Team Lead
Ismaili Volunteer Corps
Calgary, Canada
01.2023 - 12.2024
- Assisted in guest services, line management, and special events across various venues.
- Helped maintain crowd flow, provide information, and ensure a positive guest experience.
- Communicated clearly and effectively with team members and attendees.
Youth Event Coordinator
Ismaili Youth Club
09.2022 - 07.2024
- Coordinated youth events and workshops focused on leadership, education, and teamwork.
- Greeted and registered participants, answered questions, and maintained a positive guest experience.
Volunteer Teacher
Ismaili Religious Education
09.2022 - 07.2023
- Created a welcoming space for children and parents while managing class schedules.
- Adapted communication styles to suit diverse age groups and language backgrounds.
- Fostered long-term relationships through consistency and respectful service.
Volunteer Member
Girl Guides of Canada
06.2014 - 01.2023
- Long-term member involved in community service projects and leadership training.
Education
Bachelor of Neuroscience -
University of Lethbridge
Lethbridge, AB05-2028
Alberta High School Diploma -
John G. Diefenbaker High School
Calgary, AB06.2024
French Certificate -
Bob Edwards Junior High School
Calgary, AB06.2021
Skills
- Customer-focused
- Interpersonal skills
- Clear communicator
- Active listener
- Fast learner
- Multitasking abilities
- Punctual
- Reliable
- Flexible
- Problem-solving skills
- Cash handling
- Technology
- Multilingual
- Clear communication
- Reliability
Volunteer Experience
- Volunteer Team Lead, Ismaili Volunteer Corps, Calgary, AB, 01/01/23, 12/31/24, Assisted in guest services, line management, and special events across various venues., Helped maintain crowd flow, provide information, and ensure a positive guest experience., Communicated clearly and effectively with team members and attendees.
- Volunteer Member, Girl Guides of Canada, 06/01/14, 2023, Long-term member involved in community service projects and leadership training.
- Youth Event Coordinator, Ismaili Youth Club, 09/01/22, 07/31/24, Coordinated youth events and workshops focused on leadership, education, and teamwork., Greeted and registered participants, answered questions, and maintained a positive guest experience.
- Volunteer Teacher, Ismaili Religious Education, 09/01/22, 07/31/23, Created a welcoming space for children and parents while managing class schedules., Adapted communication styles to suit diverse age groups and language backgrounds., Fostered long-term relationships through consistency and respectful service.
- Volunteer Member, Ismaili Volunteer Corps, 06/01/13, Present
Availability
Fully available every day from 6:00 AM - 10:00 PM, Open to weekday, weekend, and holiday shifts, Willing to work early mornings or late evenings based on scheduling needs
Awards
- Participation in French Immersion Program, 06/01/18
- Citizenship Award, 06/01/17
- Citizenship Award, 06/01/18
- Citizenship Award, 06/01/21
- Youth Recognition Award, 06/01/21
- Standard First Aid Level C CPR & AED
Languages
- English, Fluent with strong verbal and written skills
- Hindi, Fluent
- Gujarati, Fluent
- French, Fluent
Timeline
Camp Counselor
Ismaili Camps Canada
07.2023 - Current
Volunteer Team Lead
Ismaili Volunteer Corps
01.2023 - 12.2024
Youth Event Coordinator
Ismaili Youth Club
09.2022 - 07.2024
Volunteer Teacher
Ismaili Religious Education
09.2022 - 07.2023
Volunteer Member
Girl Guides of Canada
06.2014 - 01.2023
Volunteer Member
Ismaili Volunteer Corps
06.2013 - Current
Bachelor of Neuroscience -
University of Lethbridge
Alberta High School Diploma -
John G. Diefenbaker High School
French Certificate -
Bob Edwards Junior High School
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