Kin Wai Tung
Property management
Richmond Hill,ON
Summary
Dynamic individual with hands-on experience in property management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
29
29
years of professional experience
1
1
Certification
14
14
years of post-secondary education
Work History
Property Manager
Kai Fu Property Services Company Ltd
05.2019 - 04.2024
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Prepared recommendations for financial plans and future requirements for operating expenses.
- Recorded and reported status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Communicated effectively with owners, residents, and on-site associates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Sunbase International Properties Co Ltd
07.2015 - 05.2019
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Received customer requests and prepared documents related to processing returns.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Estate Manager
Good Excel Consultants Ltd
11.2013 - 07.2015
- Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Served as primary contact for building management and facility vendors.
- Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
- Performed safety and environmental health observations and notified management of non-compliance issues to promote safe working conditions.
Estate Manager
Kai Fu Property Services Company Ltd
03.2011 - 11.2013
Assistant Estate Manager
Good Excel Consultants Ltd
07.2009 - 01.2011
Building Management Officer
eMaster Consultants Ltd
10.2008 - 07.2009
Assistant Property Manager
Urban Property Management Ltd
08.2003 - 05.2008
Housing Officer
Hong Kong Government - Housing Department
05.1995 - 05.2003
Education
MBA -
University of Sunderland
UK 09.2022 - 09.2022
Certificate in Public Housing Agency Management Course -
The Hong Kong Polytechnic University
Hong Kong 03.2010 - 07.2010
Professional Certificate in Club Event Management -
Hong Kong Baptist University - School of Continuing Education
Hong Kong 03.2007 - 06.2008
Diploma in Housing Management -
The University of Hong Kong - School of Professional Continuing Education
Hong Kong 09.2002 - 09.2004
Certificate in Housing Practice -
The University of Hong Kong - School of Professional Continuing Education
Hong Kong 09.2000 - 09.2002
The International Advanced Diploma in Administrative Management -
The Institute of Administrative Management
UK 06.2000 - 01.2001
Diploma in Computer Studies -
National Computing Centre
UK 01.2000 - 05.2001
Bachelor of Business (Administrative Management) -
University of South Australia
Australia 09.1995 - 05.1998
Higher Diploma in Public and Social Administration -
City Polytechnic of Hong Kong
Hong Kong 09.1991 - 06.1994
Book keeping & Accounts (2nd level) -
LCC & I
Hong Kong 09.1988 - 06.1989
Skills
- Property Management
- Staff Management
- Property Inspections
- Maintenance Coordination
- Customer service-focused
- Skilled multi-tasker
- Tenant relations
- Financial budgeting and reporting
- Report Preparation
- Microsoft Office expertise
Accomplishments
- 2022, Best Estate Manager (Property Management) - Bronze Award, Hong Kong Housing Authority
- 2022, Best Staff - China Tourist Group
- 2018, Best Estate Manager (Property Management) - Silver Award, Hong Kong Housing Authority
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Certification
- Emergency First Aid with CRP/AED (Level C) - Valid till Oct 14, 2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Chinese word processing
MS office
Timeline
MBA -
University of Sunderland
09.2022 - 09.2022
Property Manager
Kai Fu Property Services Company Ltd
05.2019 - 04.2024
Property Manager
Sunbase International Properties Co Ltd
07.2015 - 05.2019
Estate Manager
Good Excel Consultants Ltd
11.2013 - 07.2015
Estate Manager
Kai Fu Property Services Company Ltd
03.2011 - 11.2013
Certificate in Public Housing Agency Management Course -
The Hong Kong Polytechnic University
03.2010 - 07.2010
Assistant Estate Manager
Good Excel Consultants Ltd
07.2009 - 01.2011
Building Management Officer
eMaster Consultants Ltd
10.2008 - 07.2009
Professional Certificate in Club Event Management -
Hong Kong Baptist University - School of Continuing Education
03.2007 - 06.2008
Assistant Property Manager
Urban Property Management Ltd
08.2003 - 05.2008
Diploma in Housing Management -
The University of Hong Kong - School of Professional Continuing Education
09.2002 - 09.2004
Certificate in Housing Practice -
The University of Hong Kong - School of Professional Continuing Education
09.2000 - 09.2002
The International Advanced Diploma in Administrative Management -
The Institute of Administrative Management
06.2000 - 01.2001
Diploma in Computer Studies -
National Computing Centre
01.2000 - 05.2001
Bachelor of Business (Administrative Management) -
University of South Australia
09.1995 - 05.1998
Housing Officer
Hong Kong Government - Housing Department
05.1995 - 05.2003
Higher Diploma in Public and Social Administration -
City Polytechnic of Hong Kong
09.1991 - 06.1994
Book keeping & Accounts (2nd level) -
LCC & I
09.1988 - 06.1989
- Emergency First Aid with CRP/AED (Level C) - Valid till Oct 14, 2027
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