Kinsley Longhurst
Anaheim
Summary
Results-driven manager with expertise in inventory management, process improvement, and strategic planning. Proven ability to enhance efficiency and drive customer satisfaction through collaboration and data-driven decision-making.
Overview
15
15
years of professional experience
Work History
Regional Carflow & Vehicle Operations Manager
Hyundai Motor America
Fountain Valley
2024.06 - Current
- Managed processes to improve efficiency in vehicle production and stock allocations.
- Oversaw inventory management and ensured accurate stock levels.
- Managed scheduling, vehicle process and inventory control.
- Identified areas of inventory deficiency and performed root-cause analysis to increase sales and profitability opportunities.
- Coordinated with other departments including sales, vehicle operations and marketing to ensure efficient operations.
- Collaborated with management team on long-term strategic planning initiatives for regional operations.
Regional Carflow Manager
Infiniti Motor Company
Irvine
2020.11 - 2024.06
- Managed project timelines and ensured alignment with strategic objectives.
- Analyzed market trends to inform decision-making and product positioning.
- Managed allocation process for dealers to order right vehicles for inventory and pipeline.
- Analyzed market trends and competitor activity to inform business strategy.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Launched two new models QX60 and QX80 to ensure vehicle allocation was sufficient for dealers in the market
Fixed Operations Manager
Infiniti Motor Company
Sacramento
2015.07 - 2022.07
- Managed daily operations of fixed services at a luxury automotive manufacturer.
- Supervised service department staff to ensure high-quality customer experiences.
- Coordinated training programs for technicians to enhance service skills and knowledge.
- Implemented process improvements to streamline service workflows and increase efficiency.
- Monitored inventory levels and ordered parts to support maintenance and repairs.
- Developed customer service strategies to address client needs effectively.
- Collaborated with sales teams to align service offerings with customer expectations.
- Analyzed operational data to identify trends and opportunities for enhancement.
Field Operations Specialist
Infiniti Motor Company
Irvine
2013.04 - 2015.07
- Analyzed operational workflows to identify areas for improvement and efficiency.
- Collaborated with cross-functional teams to streamline communication and processes.
- Developed strategies to improve operational efficiencies in the field.
- Prepared presentations on key findings from reviews of current practices in the field.
- Supported management by providing information about trends identified through observation in the field.
- Created detailed reports on the performance of field operations staff.
Infiniti Distribution Specialist
Infiniti Motor Company
Franklin
2011.10 - 2013.04
- Managed inventory flow and ensured accurate stock levels for efficient distribution.
- Coordinated logistics for timely delivery of vehicles to dealerships.
- Managed Service Loaner vehicles.
- Monitored shipping schedules and resolved discrepancies in shipment documentation.
- Managed allocation process for dealers to order right vehicles.
Education
Bachelor of Arts - Business Management
University of Tennessee - Southern
Pulaski2010-04
Skills
- Process improvement
- Inventory management
- Project management
- Data analysis
- Vehicle allocation
- Customer relationship management
- Effective communication
- Strategic planning
- Cross-functional collaboration
- Time management
- Business planning
- Process optimization
Timeline
Regional Carflow & Vehicle Operations Manager
Hyundai Motor America
2024.06 - Current
Regional Carflow Manager
Infiniti Motor Company
2020.11 - 2024.06
Fixed Operations Manager
Infiniti Motor Company
2015.07 - 2022.07
Field Operations Specialist
Infiniti Motor Company
2013.04 - 2015.07
Infiniti Distribution Specialist
Infiniti Motor Company
2011.10 - 2013.04
Bachelor of Arts - Business Management
University of Tennessee - Southern