Kinley Dorji
Vancouver,BC
Summary
To Improve my skills and knowledge as a service attendant ; become a part of reputable in fine-dining .To be able to provide the highest level of hospitality to customers by ensuring service as per international standards in order to achieve maximum satisfaction and organizational profitability in an atmosphere of high employee moral and to continue my management career with potential growth and increased responsibilities.
Excellent interpersonal skills, team player ability to work with all level of an organization. Effective presentation, verbal and written communication skills, public dealing. Well – developed, computer related trouble shooting and problem solving abilities.
Overview
14
14
years of professional experience
Work History
Housekeeping Manager
Kuenphen Rabten Resort
01.2019 - 09.2023
- Managing budget and controlling cost.
- Routine maintenance work.
- Checking for faults or damage.
- Stocktaking and ordering cleaning equipment,linen and room supplies.
- Making sue staff work to health and safety rules.
- Planning,organising and developing of the overall operation of housekeeping.
- Trained and mentored all new personnel to maximize quality of service and performance.
Housekeeping Supervisor
Kuenphen Rabten Resort
01.2016 - 12.2018
- Supervise and train housekeeping staff.
- Scheduling and assigning tasks.
- Ensure all rooms and common areas are cleaned.
- Develop and implement cleaning procedures and protocols.
- Conduct quality control
Housekeeping Attendant
Kuenphen Rabten Resort
03.2010 - 12.2015
- Change bed linen and make beds.
- Replace used towels.
- Sweep and mop floors.
- Vacuum carpets.
- Dust furniture.
- Replenish bath care products (e.g. soap and shampoo)
- Restock beverages and food items in the mini-bar.
- Clean public areas, like corridors
Education
High School Diploma -
Gelephu Higher Secondary School
Bhutan, Gelephu12.2008
Skills
- Ability to work effectively under time pressure and for long and extended hours
- Ability to multitask
- A good memory and an eye for details
- Ability to understand kinds of people
- Great sensitivity to the needs of others
- A friendly, cheerful, and polite attitude
- A strong passion to ensure customer satisfaction
Personal Information
- Religion: Buddhist
- Date of Birth: 09/28/98
- Nationality: Bhutanese
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Languages
English
Full Professional
Timeline
Housekeeping Manager
Kuenphen Rabten Resort
01.2019 - 09.2023
Housekeeping Supervisor
Kuenphen Rabten Resort
01.2016 - 12.2018
Housekeeping Attendant
Kuenphen Rabten Resort
03.2010 - 12.2015
High School Diploma -
Gelephu Higher Secondary School
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