Kinjal Gharia
Etobicoke, Toronto,ON
Summary
A motivated and reliable individual seeking a part-time position in retail or customer service. I have strong experience in cashier duties, sales, and customer interaction, gained through my roles at Dmart, local retail stores, and corporate firms. I am a hardworking employee with skills in customer service, multitasking, and time management. I am dedicated to providing every customer with a positive, memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Development Executive
Crest Infosystems PVT LTD
Surat, Gujarat, India
11.2018 - 12.2024
- Conducted international market research to identify trends and business opportunities in web, mobile, and software development, offering practical, innovative solutions to address client challenges.
- Built strong stakeholder relationships through regular client discussions via Skype, Zoom, and Google Meet to gather requirements, provide recommendations, and ensure satisfaction.
- Negotiated contracts, closed deals, managed post-sale transitions, and stayed informed on industry trends and emerging technologies to shape business strategies.
- Collaborated with project managers and teams using tools like JIRA, Pipedrive, and Slack for project planning, budgeting, resource allocation, and progress monitoring, while identifying and mitigating potential risks.
Part Time(Cashier, Supervisor)
Dmart
Surat,, Gujarat, India
01.2017 - 08.2018
- Provided excellent customer service, ensuring all customer needs were met promptly and professionally.
- Operated the cash register, processed payments, and accurately handled cash and card transactions.
- Assisted in organizing and stocking merchandise, ensuring shelves were fully stocked and well presented.
- Promoted store sales and special offers to customers, consistently exceeding daily sales targets.
- Managed returns and exchanges while adhering to store policies.
- Supported in maintaining store cleanliness and organized aisles to enhance the shopping experience.
Education
Master of Science - Project Management
Northeastern University
Toronto, ON01-2025
Master of Science - Computer Engineering
Uka Tarsadia University
India07-2018
Skills
- Customer Service Excellence
- Cash Handling and Register Operation
- Sales and Product Promotion
- Teamwork and communication
- Customer relationship management
- Training and development
Certification
- Smart Serve Ontario Certificate
Availability
- Available on Tuesday, Wednesday, Thursday, and on weekends.
Timeline
Business Development Executive
Crest Infosystems PVT LTD
11.2018 - 12.2024
Part Time(Cashier, Supervisor)
Dmart
01.2017 - 08.2018
Master of Science - Project Management
Northeastern University
Master of Science - Computer Engineering
Uka Tarsadia University
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