Summary
Overview
Work History
Education
Skills
Timeline
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KINJAL ASHRA

Scarborough,ON

Summary

Experienced and results-driven Automation Engineer with a strong background in developing and implementing complex automation solutions across diverse environments. Adept at collaborating with end-users and cross-functional teams to design, develop, test, and maintain automation projects, ensuring they align with business requirements and efficiency targets. Proven ability to engineer reusable assets, apply process patterns. Well-versed in utilizing automation best practices, identifying risk points, and contributing to problem-solving within an agile framework.

Overview

8
8
years of professional experience

Work History

Technical Analyst

Kelly Connect
05.2023 - Current
  • Provided exceptional support for end-users by addressing technical concerns, reducing downtime, and improving user experience.
  • Performed root cause analysis for recurring incidents to develop long-term resolutions that prevented future occurrences.
  • Enhanced system performance by identifying and resolving technical issues through thorough analysis and troubleshooting.
  • Troubleshooting and resolving technology inquiries and challenges related to apple products.
  • Verifying proper hardware and software configuration and set up, diagnosing, and resolving issues.
  • Trained new hires on company-specific tools, systems, and best practices to ensure smooth integration into the team.
  • Developed comprehensive documentation outlining system specifications and procedures, facilitating seamless knowledge transfer among team members.

RPA Developer

Nividous Software Solutions
09.2019 - 04.2022
  • Worked on End-to-End Robotic Process Automation (RPA) development life cycle (design, coding, testing, deploying, and maintaining the robots using UiPath)
  • Improved process efficiency by designing and implementing RPA solutions for various business functions.
  • Engineered process patterns to create reusable assets, promoting efficiency and scalability.
  • Collaborated with cross-functional teams to identify suitable processes for automation and optimize existing workflows.
  • Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
  • Conducted end-to-end testing of RPA solutions to ensure seamless integration with existing systems.
  • Provided comprehensive training sessions for team members on the use and maintenance of RPA tools and technologies.
  • Maintained up-to-date documentation of all automated processes, ensuring ease of knowledge transfer among team members.
  • Attended clients call to get knowledge about business process requirements.
  • Supported new/existing bots and assisted in automation design, offering alternative technical options.
  • Contributed to problem-solving, challenged existing processes, and drove a fast-paced decision-making culture.
  • Worked on Web automation, Data Scraping (Full Text, OCR, etc.), Implemented selectors for interacting with window and web browsers, Excel, Desktop and email automation.
  • Employed experience in Citrix Environments.
  • Handled exceptions using Try-Catch activity and experience working with APIs.
  • Configured the Bots (Digital Workers), deployed processes and scheduled the jobs in UiPath Orchestrator.
  • Experience in staging and deploying the automation solution into test and live environments.
  • Used RE framework for developing the Unattended robotic bots using UiPath to automate business process.
  • Used Credential Manager and Orchestrator assets for maintaining, securing, and retrieving the user credentials.
  • Involved in code review and worked with test teams during UAT phases to fix assigned bugs.
  • Involved in Production Support also maintained several RPA bots as batch processes on daily basis and ensured quality and high performance.

Software Developer Intern

Robogenesis Pvt Ltd
12.2015 - 06.2016
  • Collaborated with team members to design, develop, and launch a user-friendly software product.
  • Enhanced application functionality by implementing new features and fixing bugs in existing code.
  • Created chat applications using JavaScript, Node.js, CSS, HTML
  • Used SQL Database to store information
  • Assisted in the creation of comprehensive documentation for developers and end-users alike.
  • Gained valuable experience working within an agile development environment, utilizing Scrum methodologies.
  • Enhanced teamwork abilities through regular collaboration with cross-functional teams including designers, QA engineers, and project managers.
  • Showcased excellent time management skills while juggling multiple tasks simultaneously under tight deadlines.
  • Improved communication skills while presenting progress updates at weekly team meetings and maintaining clear lines of communication with colleagues.
  • Developed technical documents to accurately represent application design and code
  • Worked on IOT technology.

Education

Post Graduate Certificate - Blockchain Development

George Brown College
01.2023

Bachelor of Technology - Major in Electronics and Telecommunication

K. J Somaiya College of Engineering
05.2019

Diploma - Industrial Electronics

Shri Bhagubhai Mafatlal Polytechnic
05.2016

Skills

  • RPA Tools: UiPath Studio, Orchestrator, UiPath Test Manager
  • Technical Skills; Python, NET, HTML, CSS, JavaScript, Rest API, AWS, Java, and C#
  • Database: SQL, MS SQL Server
  • Microsoft Tools: Visual Studio/Visual Code, MS Office, GIT, Microsoft Power Automate
  • Soft Skills: Clear verbal and written communication, Teamwork, Problem Solving, Adaptability, Analytical and Critical thinking, Time management

Timeline

Technical Analyst

Kelly Connect
05.2023 - Current

RPA Developer

Nividous Software Solutions
09.2019 - 04.2022

Software Developer Intern

Robogenesis Pvt Ltd
12.2015 - 06.2016

Post Graduate Certificate - Blockchain Development

George Brown College

Bachelor of Technology - Major in Electronics and Telecommunication

K. J Somaiya College of Engineering

Diploma - Industrial Electronics

Shri Bhagubhai Mafatlal Polytechnic

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