KINGSLEY NWOGU
Brampton,ON
Summary
Dedicated and compassionate professional with extensive experience in inventory control and customer service, seeking to leverage my skills and experience as a Patient Transport Representative to contribute to a healthcare team in delivering exceptional patient care.
Overview
5
5
years of professional experience
Work History
Inventory Control Specialist
DP World Logistics
05.2022 - Current
- Develop and implement inventory management protocols to guarantee precise and streamlined monitoring of stock levels, leading to financial savings of $25,000 in the previous fiscal year.
- Coordinate with vendors to manage stock levels, reorder points, and lead times to prevent stockouts and overstock situations
- Utilize inventory management software to monitor stock levels, generate reports, and analyze trends to make data-driven decisions.
Customer Service Representative
Accenture
06.2019 - 03.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Properly documented all customer interactions in compliance with documentation standards and accurately updated customer accounts or system information.
Education
Bachelor of Arts - Economics
Brock University
St. Catharines, ON10.2019
Skills
- Customer Service
- Inventory Monitoring
- Inventory Reconciliation
- Discrepancy Resolution
Languages
English
Full Professional
Timeline
Inventory Control Specialist
DP World Logistics
05.2022 - Current
Customer Service Representative
Accenture
06.2019 - 03.2021
Bachelor of Arts - Economics
Brock University
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