Community Support Worker
Limerick Social Services
Limerick, County Limerick
11.2019 - 02.2022
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Received and resolved average of calls each week regarding complaints and problems.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.