Kingsley Akamakusi
Ottawa,ON
Summary
Experienced IT business analyst with over 10 years of expertise in leading data-driven analysis, enhancing process efficiency, and implementing cross-functional solutions.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Finance & Applications Analyst II
TD Bank
2022.10 - Current
- Troubleshot and analyzed application-related issues, resolving them via phone, chat, and team meetings to enhance user experience.
- Analyze process and automation data to drive ongoing improvements
- Partner with business stakeholders to understand objectives, pain points, and opportunities for improvements.
- Communicated proactively with accounts about product and program information, addressing supportability issues and aligning on strategic product plans.
- Facilitate workshops, discovery sessions, and stakeholder reviews.
- Applied analytical problem solving and critical thinking to analyze processes, collaborating with Engineering team to optimize workflows.
- Translate requirements into user stories, process flows, and acceptance criteria
- Analyze process and automation data to drive ongoing improvements.
Senior Business Analyst
Stanbic IBTC Bank
2021.09 - 2022.05
- Collaborated with cross-functional teams to evolve and prioritize roadmaps, assess new opportunities, and deliver high-quality solutions.
- Partnered with technology teams to define business requirements, assess feasibility, prioritize features, and implement everyday banking solutions.
- Monitored product performance, analyzing data, listening to feedback, and making insight-driven decisions to optimize the experience and performance.
- Oversaw product operational activities, ensuring compliance and competitiveness in the market.
- Contributed to a culture of product management excellence and customer obsession.
Business Analyst
Stanbic IBTC Bank
2016.04 - 2021.09
- Collaborated with stakeholders, customers, and the development team to identify, capture, and prioritize user stories, epics, and technical tasks
- Collaborated with the Engineering, Product and Design teams to ensure a shared understanding of the user stories, their priority, and the expected outcome
- Guided and clarified implementation of user stories for development team, resolving questions and ambiguities
- Groomed and refined backlog to ensure readiness for upcoming sprints and alignment with evolving product needs
- Coordinated product launches with marketing and sales, created product documentation, and trained internal stakeholders
Education
Master of Business Administration - Finance
Ladoke Akintola Uni
2015-09
IT Business Analysis
Cambrian College of Applied Arts And Technology
Greater Sudbury2026-05
Bachelor of Economics -
Delta State University
Skills
- Data Analysis & Reporting
- Requirements analysis
- Requirements gathering
- Project management
- Agile Methodologies
- Process Improvements
- Process improvement
- Change management
- Technical proficiency
- Stakeholder engagement
- Stakeholder communication
- Problem solving & Critical thinking
Certification
Product-led Certification, Pendo
Timeline
Finance & Applications Analyst II
TD Bank
2022.10 - Current
Senior Business Analyst
Stanbic IBTC Bank
2021.09 - 2022.05
Business Analyst
Stanbic IBTC Bank
2016.04 - 2021.09
Master of Business Administration - Finance
Ladoke Akintola Uni
IT Business Analysis
Cambrian College of Applied Arts And Technology
Bachelor of Economics -
Delta State University