Kingsley Agbo
Regina,SK
Summary
Dynamic and results-oriented professional with a proven track record at Supreme Office Supplies and Emmanuel Communication Limited. Excelled in streamlining warehouse operations and boosting sales revenue through effective team leadership and customer relationship management. Skilled in inventory tracking and problem-solving, demonstrating exceptional team collaboration and a self-motivated approach. Achieved significant improvements in order processing times and sales growth.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Supreme Office Supplies
08.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Moved furniture and boxes using utility dolly and truck ramp.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Consistently lifted materials weighing as much as 80-10 pounds.
Sales Manager
Emmanuel Communication Limited
08.2018 - 10.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
Bachelor Of Social Work - Social Sciences
University of Regina
Regina, SK07.2027
Master Of Social Science - Sociology
Enugu State University of Science And Technology
Enugu, Nigeria04.2021
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Problem-solving
- Warehouse operations
- Team collaboration
- Inventory tracking
- Health and safety regulations
Languages
English
Professional Working
Timeline
Warehouse Worker
Supreme Office Supplies
08.2023 - 01.2024
Sales Manager
Emmanuel Communication Limited
08.2018 - 10.2021
Bachelor Of Social Work - Social Sciences
University of Regina
Master Of Social Science - Sociology
Enugu State University of Science And Technology
Similar Profiles
Michelle HigginsMichelle Higgins
Accounts Receivable Clerk at Supreme Paper SuppliesAccounts Receivable Clerk at Supreme Paper Supplies
Daisy RicoDaisy Rico
Credit Department at Supreme Pet SuppliesCredit Department at Supreme Pet Supplies
Poneh SharifpourPoneh Sharifpour
Customer Service Representative at Supreme Packaging Supplies / Wolfpack PackagingCustomer Service Representative at Supreme Packaging Supplies / Wolfpack Packaging