Summary
Overview
Work History
Education
Skills
Languages
Personal Interests
Timeline
AdministrativeAssistant
Kinga Krawycinska

Kinga Krawycinska

Vancouver,BC

Summary

Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food and beverage preparation, providing quality products to customers.

Overview

7
7
years of professional experience

Work History

Studio Coordinator /Social Media Content Creator

Raw Gyms
05.2023 - 10.2023
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Maintained Gym studio equipment, including music systems and microphones, to limit schedule disruptions.
  • Oversaw lighting, graphics, audio and camera movements in filmmaking.
  • Supervised studio staff ensuring class standards were of a high quality and to script.
  • Implemented marketing strategies to promote studio to potential clients.
  • Engaged with clients, recording feedback and testimonials for publishing and advertisement.
  • Observed tight deadlines and strict budgetary controls ensuring content calendars were on schedule and generating interest whilst developing schedules for production and editing for timely delivery.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Skilled at working independently and collaboratively in a team environment.

Personal Trainer /Certified Pilates Instructor

Self Employed
08.2022 - 10.2023
  • Trained clients for strength training, cardio vascular exercise, and stretching movements.
  • Designed specific workout systems and demonstrated technique for individual clients based on performance ability and injury history.
  • Motivated and assisted clients to stay on track with fitness goals with positive and friendly approach.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics based on up to date knowledge of fitness training.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Fitness Instructor

UCD
07.2021 - 08.2022
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Designed innovative fitness plans to keep clients engaged.
  • Maintained clean and organized workout environment to enhance overall fitness experience.
  • Adapted instruction to accommodate special needs, disabilities and physical limitations.

Bartender / Waitress

Farmer Browns
06.2021 - 06.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Reception Supervisor /Food and Beverage Supervisor

David Lloyd Gyms
11.2019 - 06.2021
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Senior Sales Manager

Swarovski Crystal
03.2018 - 11.2019
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Food and Beverage Assistant Manager

The Beacon Hotel
03.2017 - 03.2018
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Resolved customer complaints involving food or beverage quality and service.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Maintained highest standards for beverage quality and service.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.

Education

Academy Diploma - Digital Marketing

University College Dublin
Dublin, Ireland

QQI Level 5 Nutrition - Health

The Open College Dublin
Dublin, Ireland
03.2023

Level 4 Personal Training & Nutrition - Fitness

University College Dublin
Dublin, Ireland
06.2021

Level 4 Pilates Instructor - Fitness

University College Dublin
Dublin, Ireland
06.2021

ITEC Level 4 Education & Training -

Galligan College Ireland
Dublin, Ireland
10.2018

ITEC Level 2 Makeup Artistry - Advanced Special Effects Makeup, Prosthetics And Props

The Makeup Crew College
Dublin, Ireland
02.2018

Diploma in Glamour & Fashion Makeup -

The Makeup Crew College
Dublin, Ireland
02.2018

High School Diploma -

LO Nr1 Chelmza
Chelmza, Poland
06.2014

Skills

  • Operations Monitoring
  • Client Rapport
  • Resource Coordination
  • Content Scheduling
  • Supervisory Skills
  • Strategic Planning
  • Performance Management
  • Customer Relations
  • Staff Training
  • Recruitment
  • Staff Management
  • Client Coaching

Languages

English
Native or Bilingual
Polish
Native or Bilingual

Personal Interests

  • Reading
  • Visual Arts
  • Photography & Videography
  • Yoga & Fitness
  • Hiking & Sea swimming

Timeline

Studio Coordinator /Social Media Content Creator

Raw Gyms
05.2023 - 10.2023

Personal Trainer /Certified Pilates Instructor

Self Employed
08.2022 - 10.2023

Fitness Instructor

UCD
07.2021 - 08.2022

Bartender / Waitress

Farmer Browns
06.2021 - 06.2022

Reception Supervisor /Food and Beverage Supervisor

David Lloyd Gyms
11.2019 - 06.2021

Senior Sales Manager

Swarovski Crystal
03.2018 - 11.2019

Food and Beverage Assistant Manager

The Beacon Hotel
03.2017 - 03.2018

Academy Diploma - Digital Marketing

University College Dublin

QQI Level 5 Nutrition - Health

The Open College Dublin

Level 4 Personal Training & Nutrition - Fitness

University College Dublin

Level 4 Pilates Instructor - Fitness

University College Dublin

ITEC Level 4 Education & Training -

Galligan College Ireland

ITEC Level 2 Makeup Artistry - Advanced Special Effects Makeup, Prosthetics And Props

The Makeup Crew College

Diploma in Glamour & Fashion Makeup -

The Makeup Crew College

High School Diploma -

LO Nr1 Chelmza

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Kinga Krawycinska