Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
City Of Toronto-Children's Services
09.2021 - Current
Worked closely with store manager to maintain day-to-day operations.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assisted with managing cash, sales, store records and cash items.
Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for selfadvocacy.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Conducted home visits to assess clients' home environment and provide support.
Assisted clients with navigating and accessing social services such as housing and medical care.
Administered assessments to identify clients' needs and establish treatment plans.
Conducted home visits to assess living environment and facilitate access to necessary resources.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
Volunteer
City Of Toronto-Children's Services
06.2022 - 11.2022
Performed reconciliation of POS terminals with cash and credit transactions to balance cash drawer at end of shift.
Delivered excellent customer service by assisting customers in finding merchandise.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Communicated with staff members to stay informed about volunteer opportunities and events.
Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
Facilitated community outreach to expand participation and support.
Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Guided troubled individuals to tools and resources necessary for healing.
Education
Bachelor of Science - Social Worker
University of Toronto
Toronto, ON
12.2021
Skills
Deductive Reasoning
Assessment skills
Multidisciplinary team collaboration
Professionalism
Self-awareness
Attention to Detail
Trained adoption counselor
Organizational Skills
Team building
Staff Training and Onboarding
Decision-Making
Problem-Solving
Administrative Management
Timeline
Volunteer
City Of Toronto-Children's Services
06.2022 - 11.2022
Assistant Store Manager
City Of Toronto-Children's Services
09.2021 - Current
Bachelor of Science - Social Worker
University of Toronto
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