Kin Chung Tong
North York,ON
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Mandarin skill to enhance service for customers and collaborate effectively with diverse team members.
Overview
7
7
years of professional experience
Work History
Operations Manager
Tab & C Limited
Hong Kong
06.2021 - 12.2023
- Adapted quickly to changing client needs or preferences by adjusting delivery schedules as necessary, demonstrating flexibility and commitment to customer satisfaction.
- Contributed to an increase in on-time deliveries by consistently adhering to schedules and prioritizing tasks effectively.
Partner
OECatch Technology Limited
Hong Kong
05.2018 - 04.2021
- Expanded partner network by identifying potential partners and conducting thorough evaluations of their potential value to the organization.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Adapted quickly to changing client needs or preferences by adjusting delivery schedules as necessary, demonstrating flexibility and commitment to customer satisfaction.
Partner
Ignace Business Consultant
Guang Zhou, China
09.2016 - 09.2017
- Took ownership of customer issues and followed problems through to resolution.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Education
Bachelor of Business Administration - Banking And Finance
Hang Seng University of Hong Kong
Hong Kong06.2016
Skills
Advanced Driving Techniques
Time Management
Customer Relationship Building
Strong leadership abilities
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Operations Manager
Tab & C Limited
06.2021 - 12.2023
Partner
OECatch Technology Limited
05.2018 - 04.2021
Partner
Ignace Business Consultant
09.2016 - 09.2017
Bachelor of Business Administration - Banking And Finance
Hang Seng University of Hong Kong