Kincaid Woods

• Monitored access points to ensure security and safety of premises.
• Conducted regular patrols to detect and prevent potential security breaches.
• Implemented emergency response procedures during incidents and alarms.

• Surveillance of point of authorized access only entry’s & exits

• Providing excellent, efficient, respectful, and professional customer service

• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
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• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Training others , and new employees to company’s all around high standards

• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.