KIM Raniel Rino
Charlottetown,UAE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Bus Boy
Soul Hospitality L.L.C
09.2022 - 07.2023
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
WAITER
KUDU FRANCHISE RESTAURANT
01.2005 - 08.2017
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
COMPUTER MAINTENANCE
KEMPMART SUPERMARKET
06.2016 - 07.2017
- Computer maintenance technician oversees daily computer performance
- Provides technical support
- Installs new software for computer users
- Responsible for setting up new equipment, performing minor repair work
- Keeping records of service.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
PIPE FITTER
PIPE FITTER, MODAIR
09.2015 - 02.2016
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Installed new systems and connected piping to existing components by welding, bolting and threading.
- Threaded pipes using piping machines.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Finisher/Pipe Pitter
HHIC PHIL
06.2015 - 09.2015
- Evaluated completed work for quality and adherence to standards and client requirements.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Threaded pipes using piping machines.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Performed preventive maintenance to clean, adjust and lubricate piping systems and parts.
Waiter
MAX’S RESTAURANT
01.2014 - 01.2015
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
STOCK CLERK
SANFORD MARKETING CORPORATION
09.2013 - 12.2013
- Assist customers’ and production needs
- Conducting actual count per month and surprise stock count as required by the management
- Managed inventory control
- Maintain records
- Give all information about available products to the customers
- Give any updates of developments and current offers to the customers
- Give satisfactory answers to customers and convince them to buy the product
- Preparing sales and stock plans in conjunction with buyers.
Education
Diploma - Information Technology
STI College
Tanay, Rizal, Philippines04.2012
Malaya National High School
Malaya, Pililla, Rizal04.2009
Skills
- Operational Efficiency
- Quality Control
- Guest Satisfaction
- Interpersonal Relations
- Safe Handling Standards
- Inventory Replenishment
- Guest Inquiries
- Billing and Payment Processing
- Professional Relationships
- Customer Loyalty
- Order Placement
- POS Transactions
- Customer Service Excellence
- Conflict Mediation
Additional Information
● Age: 29 years old
● Height: 5’11’’
Character Reference
Ms. Carolyne Kamanu- Manager at The Farm Restaurant/
+971 56 174 1346
Mr. Hossam Gaber Mohammed - Assistant Manager at The Farm Restaurant/
+971 56 686 7530
Mr. Jomarson Valdez - 2nd Assistant Manager Kudu Restaurant /
050-3670791
Mr. Romulo T. Carmen Jr. - Technical Director ASNT Level III /
(632) 8805-6814
Timeline
Bus Boy
Soul Hospitality L.L.C
09.2022 - 07.2023
COMPUTER MAINTENANCE
KEMPMART SUPERMARKET
06.2016 - 07.2017
PIPE FITTER
PIPE FITTER, MODAIR
09.2015 - 02.2016
Finisher/Pipe Pitter
HHIC PHIL
06.2015 - 09.2015
Waiter
MAX’S RESTAURANT
01.2014 - 01.2015
STOCK CLERK
SANFORD MARKETING CORPORATION
09.2013 - 12.2013
WAITER
KUDU FRANCHISE RESTAURANT
01.2005 - 08.2017
Diploma - Information Technology
STI College
Malaya National High School
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