Kim Quynh Bui
Winnipeg,MB
Summary
Received Golden Gate’s Certificate of Achievement for Customer Service As The Best Staff Of The Month in July,2020
Overview
6
6
years of professional experience
Work History
Nail Technician
Winnipeg, MB
10.2024 - Current
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Assisted customers in selecting and applying appropriate nail colors.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Executed pedicures and manicures using professional quality products and tools.
- Administered polishes, creams and cuticle oils.
- Performed detailed trimming, filing and other nail services.
- Followed proper safety and sanitation guidelines while performing nail services.
- Cleaned and sanitized tools and equipment before each client.
- Maintained clean and sanitized workstation, ensuring safe environment for clients.
- Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
Restaurant Supervisor
Golden Gate Group (Gogi House)
Ba Ria - Vung Tau, Viet Nam
06.2023 - 04.2024
- Supervised daily restaurant operations, ensuring efficient service and adherence to safety protocols.
- Trained and mentored new staff on customer service standards and menu offerings.
- Coordinated staff schedules to optimize coverage during peak hours and enhance service delivery.
- Monitored inventory levels, assisting in ordering supplies to minimize waste and maintain stock availability.
- Resolved customer complaints promptly, contributing to improved guest satisfaction ratings.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall ambiance for guests.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Restaurant Server & Bartender & Cook (LV3)
Golden Gate Group (Gogi House)
Ba Ria - Vung Tau, Viet Nam
07.2019 - 05.2023
- Managed multiple tables efficiently, ensuring accurate order taking and prompt food delivery.
- Maintained a clean and organized dining area, adhering to health and safety standards.
- Participated in team meetings to discuss menu updates, promotional events, and service improvements.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Prepared diverse menu items in accordance with food safety standards.
- Managed inventory levels, ensuring fresh ingredients and minimizing waste.
- Supervised daily kitchen operations, maintaining high standards of quality and cleanliness.
Education
BBA - Business Administration
Ba Ria - Vung Tau University
Vung Tau, Viet Nam04-2023
Skills
- Food preparation
- Strong attention to safe food handling procedures
- Supply restocking
- Surface cleaning
- Food plating and presentation
- Ingredients measuring
Languages
English
Limited Working
Timeline
Nail Technician
10.2024 - Current
Restaurant Supervisor
Golden Gate Group (Gogi House)
06.2023 - 04.2024
Restaurant Server & Bartender & Cook (LV3)
Golden Gate Group (Gogi House)
07.2019 - 05.2023
BBA - Business Administration
Ba Ria - Vung Tau University