Restaurant Supervisor
Golden Gate Group (Gogi House)
06.2023 - 04.2024
- Supervised daily restaurant operations, ensuring efficient service and adherence to safety protocols.
- Trained and mentored new staff on customer service standards and menu offerings.
- Coordinated staff schedules to optimize coverage during peak hours and enhance service delivery.
- Monitored inventory levels, assisting in ordering supplies to minimize waste and maintain stock availability.
- Resolved customer complaints promptly, contributing to improved guest satisfaction ratings.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall ambiance for guests.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.