Kimple Sandhu
Surrey,British Columbia
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Baseline Health And Wellness
08.2023 - Current
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Contributed to increased online reviews by consistently providing stellar customer service experiences at the front desk reception area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Supervisor
Fatburger
04.2018 - 07.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Receptionist
Dream Carpets
01.2016 - 08.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Associate of Arts - Criminology
Columbia College
Vancouver, BC08.2018
Skills
- Correspondence Drafting
- Supply Management
- Guest Relations
- Administrative Support
- Cash Handling
- Clerical Support
Timeline
Front Desk Receptionist
Baseline Health And Wellness
08.2023 - Current
Supervisor
Fatburger
04.2018 - 07.2023
Receptionist
Dream Carpets
01.2016 - 08.2017
Associate of Arts - Criminology
Columbia College
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