Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kimoni Medley

Brampton

Summary

Diligent worker with a proven track record in enhancing customer satisfaction through excellent communication and proactive problem-solving. Successfully managed multi-line phone systems and facilitated smooth operations during peak times, showcasing strong time management and attention to detail. Committed to creating welcoming environments and improving guest experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Assistant

Athletic Performance Complex
07.2019 - 08.2019
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.

Basketball Camp Volunteer

A4H Sports
07.2017 - 08.2017
  • Evaluated overall camp success by gathering feedback from players, parents, and staff members for continuous improvement in future basketball camps.
  • Collaborated with fellow volunteers to create an enjoyable atmosphere for both campers and staff members alike.
  • Improved camper teamwork abilities through strategic team-building exercises.
  • Enhanced player skill development by leading individual and group training sessions.
  • Conducted safety checks of program equipment and facilities daily.

Education

BBA - Supply Chain Management

Wilfrid Laurier University
Waterloo, ON
06-2025

Skills

  • Excellent communication
  • Problem-solving skills
  • Time management
  • Hospitality services
  • Attention to detail
  • Initiative and proactivity
  • Work prioritization
  • Listening skills
  • Effective planning

Languages

English
Native or Bilingual

Certification

TSCP II Ethics Certification

CPR Certification

Timeline

Front Desk Assistant

Athletic Performance Complex
07.2019 - 08.2019

Basketball Camp Volunteer

A4H Sports
07.2017 - 08.2017

BBA - Supply Chain Management

Wilfrid Laurier University

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Kimoni Medley